A puzzling warning

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Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Post by Nic »

Every time I back up my data drive I get the same warning:

Skipping file M:\System Volume Information\MountPointManagerRemoteDatabase Source error (code 5). Access is denied.

But I can't find any such file on M: (my usb external data drive).

1. What is the purose of this file?

2. Is this warning important?

3. What can I do about it? (if anything).

I have tried removing and re-installing FBackup (having switched off my firewall first) but I still get the same warning.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please open Backup Properties->Sources.

Uncheck this folder: M:/System Volume Information

Press Save and run again the backup.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Post by Nic »

Thanks, but I've done that and it made no difference, I still get the same warning, and when I go back into Backup Properties - Sources, M:System Volume Information has re-checked itself, even though I had previously unchecked it and pressed Save.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
It seems you are not using the latest version of FBackup 4.6.260.

Please download it from: http://www.soft112.com/fbackup-free-bac ... tml?auto=y

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Post by Nic »

I just tried to install the latest version of FBackup, but the installation failed with the following message:

An error occurred while trying to replace the existing file: DeleteFile failed; error code 5. Access is denied.

Please, what do I do next?


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please restart the computer and try again.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Post by Nic »

I've done that but I still get the same result.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
What is the file name with problem?

Please make sure it is not running in Task Manager.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Post by Nic »

The name of the file is given above in my first post. It isn't running in Task Manager

M:\System Volume Information\MountPointManagerRemoteDatabase.

I have searched my computer butcannot find a file of this name. What is the 'Remote Database, anyway?


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
You don't understand.

You said the installation failed with a message when trying to replace an existing file.

Which file?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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