A puzzling warning

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Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Postby Nic » Fri Nov 04, 2011 5:15 pm

Every time I back up my data drive I get the same warning:

Skipping file M:\System Volume Information\MountPointManagerRemoteDatabase Source error (code 5). Access is denied.

But I can't find any such file on M: (my usb external data drive).

1. What is the purose of this file?

2. Is this warning important?

3. What can I do about it? (if anything).

I have tried removing and re-installing FBackup (having switched off my firewall first) but I still get the same warning.



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Nov 04, 2011 7:51 pm

Hi,


Please open Backup Properties->Sources.

Uncheck this folder: M:/System Volume Information

Press Save and run again the backup.



Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Postby Nic » Fri Nov 04, 2011 11:15 pm

Thanks, but I've done that and it made no difference, I still get the same warning, and when I go back into Backup Properties - Sources, M:System Volume Information has re-checked itself, even though I had previously unchecked it and pressed Save.



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Nov 08, 2011 4:13 pm

Hi,


It seems you are not using the latest version of FBackup 4.6.260.

Please download it from: http://www.soft112.com/fbackup-free-backup-software-p32511.html?auto=y



Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Postby Nic » Tue Nov 08, 2011 7:41 pm

I just tried to install the latest version of FBackup, but the installation failed with the following message:

An error occurred while trying to replace the existing file: DeleteFile failed; error code 5. Access is denied.

Please, what do I do next?



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Nov 09, 2011 1:08 pm

Hi,


Please restart the computer and try again.



Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Postby Nic » Wed Nov 09, 2011 5:06 pm

I've done that but I still get the same result.



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Nov 09, 2011 7:54 pm

Hi,


What is the file name with problem?

Please make sure it is not running in Task Manager.



Nic
Posts: 5
Joined: Fri Nov 04, 2011 9:20 am

Postby Nic » Wed Nov 09, 2011 10:42 pm

The name of the file is given above in my first post. It isn't running in Task Manager

M:\System Volume Information\MountPointManagerRemoteDatabase.

I have searched my computer butcannot find a file of this name. What is the 'Remote Database, anyway?



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Nov 10, 2011 6:15 pm

Hi,


You don't understand.

You said the installation failed with a message when trying to replace an existing file.

Which file?




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