Application error on startup

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cicecarter
Posts: 1
Joined: Sun Nov 10, 2013 11:26 am

Application error on startup

Postby cicecarter » Sun Nov 10, 2013 11:51 am

Since updating to the latest version, every time the program starts, I get the following application error: 'Exception EFCreateError in module b Tray.exe at 0004B182. Cannot create file “C:\Users\C\AppData\Roaming\Softland\FBackup5\FBackup.ini”. The process cannot access the file because it is being used by another process.'

It does not affect the operation of the software; however it is obviously not correct and extremely annoying to have this keep popping up every time I start my PC. The file in question is not read only and all permissions are as they should be. If I delete this file, the message does not appear the next time I start, but it is back again after the next startup.

I am running Windows 8.1 64 bit on an Acer Aspire V3-571 Intel Dual Core i5 Dual Core Processor 6GB RAM

Any help greatly appreciated.

Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Re: Application error on startup

Postby Softland » Tue Nov 12, 2013 2:44 pm

Hi,

Please reinstall FBackup using an administrator account. Make sure FBackup is not running in that moment.
Do you still have the problem?


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