"backup empty"

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William
Posts: 1
Joined: Tue Aug 07, 2012 9:17 am

Postby William » Tue Aug 07, 2012 4:36 pm

I have a scheduled backup every day, my hard drive crashed and when I want to restore it tells me backup is empty. Can you help me?



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Aug 08, 2012 11:58 am

Hi,


Please delete the backup job from FBackup.

Open the .fkc catalog file from destination to recreate the backup job in FBackup.

Press Restore.


Do you have the same problem again?



siddhesh
Posts: 2
Joined: Fri Aug 10, 2012 10:38 am

Postby siddhesh » Fri Aug 10, 2012 6:16 pm

hi i am using the f backup 4 software

it cannot take the back up if the MS outlook 2003 is open



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Aug 22, 2012 1:09 pm

Hi,


Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista, Windows 7 or Windows 2008

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured




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