Backup is missing new folders and files

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Anderxale
Posts: 2
Joined: Wed Oct 24, 2012 8:44 am

Postby Anderxale » Wed Oct 24, 2012 3:55 pm

Hey there, love the software.


I'm having a few issues with new folders and files within them not being backed up. I am currently using mirrored backup of complete directories.


For instance. I am backing up my whole Desktop (C:/Documents and Settings/Username/Desktop) and new folders/files I put on the desktop aren't being backed up. I run the backup and it tells me "Last Backup Successful, 0 files added".



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Oct 25, 2012 9:38 am

Hi,


Please send me the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com



Anderxale
Posts: 2
Joined: Wed Oct 24, 2012 8:44 am

Postby Anderxale » Thu Oct 25, 2012 2:32 pm

Sent. Posted it here on accident at first, I was doing too many things at once.



Dan C
Posts: 1
Joined: Thu Nov 15, 2012 10:42 am

Postby Dan C » Thu Nov 15, 2012 6:48 pm

Followup?



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Nov 16, 2012 9:41 am

Hi,


1. Please make sure there are no filters which can exclude all files.

2. Make sure the file/folder to be backed up is included in the backup sources list from Backup Properties.




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