Backup is missing new folders and files

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Anderxale
Posts: 2
Joined: Wed Oct 24, 2012 8:44 am

Post by Anderxale »

Hey there, love the software.
I'm having a few issues with new folders and files within them not being backed up. I am currently using mirrored backup of complete directories.
For instance. I am backing up my whole Desktop (C:/Documents and Settings/Username/Desktop) and new folders/files I put on the desktop aren't being backed up. I run the backup and it tells me "Last Backup Successful, 0 files added".


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please send me the last backup log from View->Job Logs->Last backup log to info[at]fbackup[dot]com

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Anderxale
Posts: 2
Joined: Wed Oct 24, 2012 8:44 am

Post by Anderxale »

Sent. Posted it here on accident at first, I was doing too many things at once.


Dan C
Posts: 1
Joined: Thu Nov 15, 2012 10:42 am

Post by Dan C »

Followup?


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
1. Please make sure there are no filters which can exclude all files.

2. Make sure the file/folder to be backed up is included in the backup sources list from Backup Properties.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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