Backup Windows Live Mail

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tml
Posts: 3
Joined: Mon Dec 02, 2013 8:22 pm

Backup Windows Live Mail

Postby tml » Mon Dec 02, 2013 8:31 pm

Hi,
The Windows Live Mail add-on cannot backup some of the files when the Mail is running at the moment. They are: edb.log, edbtmp.log, Mail.MSMessageStore, tmp.edb, contacts.edb, tempedb.edb, WLCalendarStore.edb and some other. Some of them can be omitted, I suppose (as tmp.edb), but not all of them. How to configure FBackup to make full mail backup available?

Best regards
tml

Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Re: Backup Windows Live Mail

Postby Softland » Tue Dec 03, 2013 11:57 am

Hi,

1. Do you have the same problem if the email client is closed?
2. Do you use an administrator account? If yes, please send me the last backup log to info[at]fbackup[dot]com

tml
Posts: 3
Joined: Mon Dec 02, 2013 8:22 pm

Re: Backup Windows Live Mail

Postby tml » Thu Dec 05, 2013 12:15 am

Hi,

No, when the email client is closed, everything is OK. Obviously, some files are exclusively opend by the client.
Yes, I'm using an administrator account.

Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Re: Backup Windows Live Mail

Postby Softland » Fri Dec 06, 2013 1:09 pm

Backing up open files has the following limitations: It works
- only on Windows XP or newer
- only for users with administrator access rights to copy open files
- only on local hard drives
- only on NTFS formatted partitions
- only if the VSS (Volume Shadow Service) is running and it is properly configured


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