Can't backup open files

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DLM328
Posts: 1
Joined: Thu May 10, 2012 1:21 pm

Post by DLM328 »

On my desktop. I can't backup my Outlook.pst file while Outlook is open. If I close it. It works fine. The backup is fine on my laptop regardless if Outlook is open, or closed. Both computers are Windows XP (32-bit).
Thank You,
Douglas L McDuffie

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Adrian (Softland)
Posts: 1879
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Do you run the backup from an administrator account?

Also make sure the Volume Shadow Copy service is started and properly working.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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