Can't backup open files

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DLM328
Posts: 1
Joined: Thu May 10, 2012 1:21 pm

Postby DLM328 » Thu May 10, 2012 8:27 pm

On my desktop. I can't backup my Outlook.pst file while Outlook is open. If I close it. It works fine. The backup is fine on my laptop regardless if Outlook is open, or closed. Both computers are Windows XP (32-bit).


Thank You,


Douglas L McDuffie


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Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri May 11, 2012 3:29 pm

Hi,


Do you run the backup from an administrator account?

Also make sure the Volume Shadow Copy service is started and properly working.


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