can't connect account OneDrive

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nguoicotoc
Posts: 5
Joined: Wed Aug 01, 2018 7:08 am

can't connect account OneDrive

Post by nguoicotoc »

I can't connect account OneDrive. Please help me

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Adrian (Softland)
Posts: 1684
Joined: Thu May 23, 2013 7:57 am

Re: can't connect account OneDrive

Post by Adrian (Softland) »

Hi,

Please make sure the antivirus/firewall does not block Backup4all and no other application is using port 8888.
What version of Backup4all do you have?
Are the credentials correct?

nguoicotoc
Posts: 5
Joined: Wed Aug 01, 2018 7:08 am

Re: can't connect account OneDrive

Post by nguoicotoc »

I used 7.1 Build 313. I has stopped Firewall anh open port 8888. I open all port. So i cant Google Drive, but i can'n connect account OneDrive

Adrian (Softland)
Posts: 1684
Joined: Thu May 23, 2013 7:57 am

Re: can't connect account OneDrive

Post by Adrian (Softland) »

Hi,

Please download the latest version 7.3.403 and try again. Microsoft changed some settings for OneDrive and the latest version includes them.

nguoicotoc
Posts: 5
Joined: Wed Aug 01, 2018 7:08 am

Re: can't connect account OneDrive

Post by nguoicotoc »

I has connect to account Onedrive successful, but when backup, account not remember, i must authenticate again

nguoicotoc
Posts: 5
Joined: Wed Aug 01, 2018 7:08 am

Re: can't connect account OneDrive

Post by nguoicotoc »

Image

Adrian (Softland)
Posts: 1684
Joined: Thu May 23, 2013 7:57 am

Re: can't connect account OneDrive

Post by Adrian (Softland) »

Hi,

Is that a predefined OneDrive account in File->Options?
Do you have the same problem if you authenticate again when asked? Does the backup works?

nguoicotoc
Posts: 5
Joined: Wed Aug 01, 2018 7:08 am

Re: can't connect account OneDrive

Post by nguoicotoc »

Image

I has tested authenticate, before finish config job, but The Program not remember account login?

Adrian (Softland)
Posts: 1684
Joined: Thu May 23, 2013 7:57 am

Re: can't connect account OneDrive

Post by Adrian (Softland) »

Hi,

Did you installed the latest version 7.3.403?

kisu27
Posts: 1
Joined: Thu Dec 20, 2018 1:12 pm

Re: can't connect account OneDrive

Post by kisu27 »

same issue. then I cleared my cache, used ivacy vpn then tried it and it worked. i can't seem to pin point the cause, just that this hack works.

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