Can't see portable media device

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Joined: Fri Nov 04, 2011 9:37 am

Postby dclancs » Fri Nov 04, 2011 3:53 pm

I have a Philips Muse Mp4 player that I want to backup onto an external hard drive but when connected it is not listed as a possible source to access the folders on it (though I can select individual files on it). The player appears in My Computer as aportable media player/device but has no drive number allocated to it). I'm running Window XP. Any advice please?

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Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Nov 04, 2011 7:53 pm


That device must have a drive letter allocated in order to be used by FBackup.

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