cant take backup for open PST

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siddhesh
Posts: 2
Joined: Fri Aug 10, 2012 10:38 am

Postby siddhesh » Fri Aug 10, 2012 6:27 pm

On my desktop. I can't backup my Outlook.pst file while Outlook is open. If I close it. It works fine.



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Aug 22, 2012 1:09 pm

Hi,


Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista, Windows 7 or Windows 2008

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured



dunk
Posts: 1
Joined: Thu Sep 13, 2012 11:45 am

Postby dunk » Thu Sep 13, 2012 6:49 pm

I meet the requirements above and when i run the job its successful BUT the pst's have no data! Not sure what the problem is. Please HELP!



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Sep 14, 2012 11:36 am

Hi,


Please send me the last backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com




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