cant take backup for open PST

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siddhesh
Posts: 2
Joined: Fri Aug 10, 2012 10:38 am

Post by siddhesh »

On my desktop. I can't backup my Outlook.pst file while Outlook is open. If I close it. It works fine.


Adrian (Softland)
Posts: 1685
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista, Windows 7 or Windows 2008

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured


dunk
Posts: 1
Joined: Thu Sep 13, 2012 11:45 am

Post by dunk »

I meet the requirements above and when i run the job its successful BUT the pst's have no data! Not sure what the problem is. Please HELP!


Adrian (Softland)
Posts: 1685
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please send me the last backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com


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