cant take backup for open PST

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siddhesh
Posts: 2
Joined: Fri Aug 10, 2012 10:38 am

Post by siddhesh »

On my desktop. I can't backup my Outlook.pst file while Outlook is open. If I close it. It works fine.


Adrian (Softland)
Posts: 2004
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista, Windows 7 or Windows 2008

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

dunk
Posts: 1
Joined: Thu Sep 13, 2012 11:45 am

Post by dunk »

I meet the requirements above and when i run the job its successful BUT the pst's have no data! Not sure what the problem is. Please HELP!


Adrian (Softland)
Posts: 2004
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please send me the last backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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