Cause of Warnings

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anelho
Posts: 9
Joined: Thu Sep 13, 2012 10:53 am

Postby anelho » Tue Oct 02, 2012 9:24 pm

Hi,


So I'm a tech support for a company that uses FBackup for their backups. The backups run daily at noon. One of our users averages about 16 warnings a run, for skipped files. This usually isn't a big problem because 9 times out of 10 the skipped files are temporary files. However, they don't always get the warnings. I was wondering what might cause the program to skip the files sometimes, but not every time.


Also, we've checked to see if the files belong to programs that are running, (the warning always says that the skipped file was in use), and quite often they are. Thing is, that can't be the only reason, because today the user had multiple programs open and had zero warnings.



Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Oct 03, 2012 11:34 am

Hi,


We just fixed a problem related to open files on 32-bit OS.

Please download the latest version of FBackup 4.8.286.



anelho
Posts: 9
Joined: Thu Sep 13, 2012 10:53 am

Postby anelho » Wed Oct 03, 2012 9:47 pm

Hi,


Thanks for your help. Thing is, we're running 64-bit OS and the latest update didn't fix our problems. Do you have any more suggestions?



Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Oct 04, 2012 12:06 pm

Hi,


Please send me the .fkc catalog file from destination and the last backup log to info[at]fbackup[dot]com




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