Critical Error - Crashes every time

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Billybackup
Posts: 17
Joined: Sun Feb 27, 2011 4:19 am

Critical Error - Crashes every time

Post by Billybackup »

I could not open Fbackup (latest version) at all.

After uninstalling and reinstalling several times, it's still not working.

Below is the window I get after waiting quite a while when trying to start the program.

Can anyone explain this frustrating situation, but more importantly how to fix it.

Thanks

Since writing about the problem above Fbackup will now start okay but when I go to run any backups,
I get a different pop-up window that says "Could not start backup for job...."

Please explain ?
Please explain ?
Error.jpg (33.94 KiB) Viewed 8480 times

Adrian (Softland)
Posts: 1681
Joined: Thu May 23, 2013 7:57 am

Re: Critical Error - Crashes every time

Post by Adrian (Softland) »

Hi,

Please make sure the bservice.exe process is not blocked by the antivirus/firewall.
Put it in the exceptions list of the antivirus/firewall.

Dark Sorrow
Posts: 4
Joined: Fri Sep 16, 2016 8:38 am

Re: Critical Error - Crashes every time

Post by Dark Sorrow »

I am facing the same error and as suggested I have added the FBackup-IPC application in Firewall Allow list but I am still getting the same error.
FBackup.png
FBackup.png (18.44 KiB) Viewed 8372 times

Adrian (Softland)
Posts: 1681
Joined: Thu May 23, 2013 7:57 am

Re: Critical Error - Crashes every time

Post by Adrian (Softland) »

Hi,

Do you use another antivirus/firewall application?
Can you manually start the Backup4all service from Control Panel->Administrative tools->Services?

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