FBackup used to not close after backup

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ngm
Posts: 12
Joined: Wed Jan 30, 2013 2:17 pm

Re: FBackup used to not close after backup

Post by ngm »

Hi,

I already tried to do that... The problem remains...
However, the backup job executes, although the application doesn't open.

Adrian (Softland)
Posts: 1685
Joined: Thu May 23, 2013 7:57 am

Re: FBackup used to not close after backup

Post by Adrian (Softland) »

Hi,

Please close FBackup and rename the "Layout.ini" file from: "C:\Users\<current user>\AppData\Roaming\Softland\FBackup 5\"
Start FBackup and see if you still have the problem.

ngm
Posts: 12
Joined: Wed Jan 30, 2013 2:17 pm

Re: FBackup used to not close after backup

Post by ngm »

Hi,

I already tried that, following yours indication in a earlier post...
Like I said, this solution didn't resolved the problem.

Adrian (Softland)
Posts: 1685
Joined: Thu May 23, 2013 7:57 am

Re: FBackup used to not close after backup

Post by Adrian (Softland) »

Hi,

Can you give me access to your computer using TeamViewer?

ngm
Posts: 12
Joined: Wed Jan 30, 2013 2:17 pm

Re: FBackup used to not close after backup

Post by ngm »

Hi,

Yes, but I'm only available in some schedules.
How can we schedule? Can we comunicate in something like a "live chat"?
Thanks.

Adrian (Softland)
Posts: 1685
Joined: Thu May 23, 2013 7:57 am

Re: FBackup used to not close after backup

Post by Adrian (Softland) »

Hi,

Please write us an email to info[at]fbackup[dot]com to discuss when we can connect.

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