FBackup Forum

Hi, Just downloaded your app yesterday. I created a backup of selected files on the C: drive prior to a reformat and installation of a newer version of windows(7 64 bit) (previously on Vista 32 bit). Prior to the reformat, I moved the ("New Backup")backup folder and the ("New Backup.fkc") file from the C: drive where I originally backed up to,to an external HD. After the new installation moved the folder and .fkc file back to the C drive. Tried restoring several times but no success. Then I selected (accidentally) Backup instead of restore on my next attempt:

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[11/01/2012 12:56:25 PM] FBackup 4.6.260

[11/01/2012 12:56:25 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file

[11/01/2012 12:56:25 PM] Starting backup for "New Backup" at 11/01/2012 12:56:25 PM

[11/01/2012 12:56:25 PM] Operating system: Windows 7 Home Edition Service Pack 1 (build 7601)

Processor[0] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[1] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[2] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[3] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Physical memory (free/total) : 3126 MB/4095 MB

Display (res/color/DPI) : 1920X1080/32 bit/120

System font (name/height/size/charset) : Segoe UI/-15/9/1

Admin/BkPriv/RePriv : True/True/False

IsWOW64 : True

Locale : English (Australia)

[11/01/2012 12:56:25 PM] Checking if the drives of the sources exist

[11/01/2012 12:56:28 PM] Checking backup destination (External hard drive)

[11/01/2012 12:56:28 PM] Creating the list of files to backup

[11/01/2012 12:56:29 PM] Folders found to backup: 0

[11/01/2012 12:56:29 PM] Files found to backup: 0 (0 KB)
Backup completed at 11/01/2012 12:56:29 PM with 0 error(s), 0 warning(s)

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Then tried another restore but again no success:
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[11/01/2012 12:56:03 PM] FBackup 4.6.260

[11/01/2012 12:56:03 PM] Restoring files from backup "New Backup", start time 11/01/2012 12:56:03 PM

[11/01/2012 12:56:03 PM] Operating system: Windows 7 Home Edition Service Pack 1 (build 7601)

Processor[0] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[1] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[2] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[3] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Physical memory (free/total) : 3145 MB/4095 MB

Display (res/color/DPI) : 1920X1080/32 bit/120

System font (name/height/size/charset) : Segoe UI/-15/9/1

Admin/BkPriv/RePriv : True/True/False

IsWOW64 : True

Locale : English (Australia)
[11/01/2012 12:56:03 PM] Processing zip file I:\New Backup\1_C.zip

[11/01/2012 12:56:03 PM] Error: Incomplete Zip File

Restored 0 file(s) and 0 folder(s)

Restore operation finished at 11/01/2012 12:56:03 PM with 0 errors
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After checking that the 1_C.zip file had not been overwritten, checked file properties - still 170GB, tried changing the name of both the folder and the .fkc file. This time I received a different error, i.e. cannot not find 1_C.zip:
[11/01/2012 1:21:44 PM] FBackup 4.6.260

[11/01/2012 1:21:44 PM] Restoring files from backup "copy Bu", start time 11/01/2012 1:21:44 PM

[11/01/2012 1:21:44 PM] Operating system: Windows 7 Home Edition Service Pack 1 (build 7601)

Processor[0] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[1] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[2] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[3] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Physical memory (free/total) : 2734 MB/4095 MB

Display (res/color/DPI) : 1920X1080/32 bit/120

System font (name/height/size/charset) : Segoe UI/-15/9/1

Admin/BkPriv/RePriv : True/True/False

IsWOW64 : True

Locale : English (Australia)
[11/01/2012 1:21:44 PM] Processing zip file C:\Users\Mark\Desktop\copy Bu\1_C.zip

Waiting for user input

Cannot find "C:\Users\Mark\Desktop\copy Bu\1_C.zip".

Please select another path to this file/folder and Retry.

[11/01/2012 1:22:08 PM] Error: User pressed cancel

Restored 0 file(s) and 0 folder(s)

Restore operation finished at 11/01/2012 1:22:08 PM with 0 errors
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After a lot of mucking around(name changes - file moves etc)still cannot restore, last attempt. When I got the error C:\Users\Computer\Desktop\\1_C.zip (the file is in that location) I manually attempted navigating to the same location using the browse button, the error goes away but no restore processing occurs:

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[11/01/2012 6:16:25 PM] FBackup 4.6.260

[11/01/2012 6:16:25 PM] Restoring files from backup "Big BU", start time 11/01/2012 6:16:25 PM

[11/01/2012 6:16:25 PM] Operating system: Windows 7 Home Edition Service Pack 1 (build 7601)

Processor[0] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[1] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[2] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Processor[3] : Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz

Physical memory (free/total) : 2981 MB/4095 MB

Display (res/color/DPI) : 1920X1080/32 bit/120

System font (name/height/size/charset) : Segoe UI/-15/9/1

Admin/BkPriv/RePriv : True/True/False

IsWOW64 : True

Locale : English (Australia)
[11/01/2012 6:16:25 PM] Processing zip file C:\Users\Computer\Desktop\\1_C.zip

Waiting for user input

Cannot find "C:\Users\Computer\Desktop\\1_C.zip".

Please select another path to this file/folder and Retry.

Waiting for user input

Cannot find "C:\Users\Computer\Desktop\\1_C.zip".

Please select another path to this file/folder and Retry.

[11/01/2012 6:17:10 PM] Error: Incomplete Zip File

Restored 0 file(s) and 0 folder(s)

Restore operation finished at 11/01/2012 6:17:10 PM with 0 errors
Please Help!
Thanks in advance(sorry for the long post)

Hi,
Was the backup successful? Can you test 1_C.zip file using WinZip?

I thought so - no errors when created, however can't open file with winzip. Any suggestions to recover some of the important files would be appreciated - thanks

Hi,
Did you used the latest version of WinZip ?
Can you give us access to your computer using TeamViewer?

Hello,

I seem to have the same problem as desribed above. The error Fbackup provides me when I try to restore the backup is noted below.

The program cannot find 3_C.zip. But there are several 3_C.z0 - 3_C.z12 files in that folder.

Can you help me to fix this problem?


[9/3/2014 4:29:29 PM] FBackup 5.1.558
[9/3/2014 4:29:29 PM] C:\Program Files\Softland\FBackup 5\bRestore.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {427CF172-D137-44C3-93C3-4DB3B4205015}
[9/3/2014 4:29:29 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[9/3/2014 4:29:29 PM] Operating system: Windows 7 Professional Service Pack 1 (build 7601)
Processor[0] : Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz
Processor[1] : Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz
Physical memory (free/total) : 1036 MB/3036 MB
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : False
Locale : English (United States)

[9/3/2014 4:29:30 PM] Opening file "C:\Users\Thomas\AppData\Roaming\Softland\FBackup 5\Catalogs\Belangrijke gegevens.fkc"
[9/3/2014 4:29:30 PM] Restoring files from backup "Belangrijke gegevens", start time 9/3/2014 4:29:30 PM
[9/3/2014 4:29:30 PM] Opening file ":memory:"
[9/3/2014 4:29:31 PM] Processing zip file F:\Back-up\Belangrijke gegevens\3_C.zip
Waiting for user input
Cannot find "F:\Back-up\Belangrijke gegevens\3_C.zip".
Please select another path to this file/folder and Retry.
Waiting for user input
Cannot find "F:\Back-up\Belangrijke gegevens\3_C\3_C.zip".
Please select another path to this file/folder and Retry.
[9/3/2014 4:30:13 PM] Closing file ":memory:"
Restored 0 file(s) and 0 folder(s)
Restore operation finished at 9/3/2014 4:30:13 PM with 1 errors
[9/3/2014 4:30:13 PM] Opening file "C:\Users\Thomas\AppData\Roaming\Softland\FBackup 5\FBackup.hst"
[9/3/2014 4:30:13 PM] Closing file "C:\Users\Thomas\AppData\Roaming\Softland\FBackup 5\Catalogs\Belangrijke gegevens.fkc"
[9/3/2014 4:30:14 PM] Closing file "C:\Users\Thomas\AppData\Roaming\Softland\FBackup 5\FBackup.hst"

Hi,

Why is the 3_C.zip file missing? was it manually deleted/moved?
If that file does not exist, you cannot restore the backup.

Hi,

Sorry for my late response. Yes that files is missing, but I have no memory (at least not conscious) of deleting that file. Is there still a possibility to recover my data? I have tried a lot of things, but still without success.

Regards,

Thomas

Hi,

If the backup file is missing, you cannot get the backup from another place.

Very unfortunate, but thanks for your replies.