Hello,

I have been using Fbackup for a few months now, and assumed that it was doing what I intended. When doing my normal year end archiving, I tried to restore the files to a temporary location to verify that my files were being backed up. I found that the restore only restored empty folders, no files were restored. The backup is a mirror with no known filters. I chose mirror because I am backing up 1 external HD to another. The primary is used as a joint file server for the office, and I need the backup software to be quick and efficiently only backup files that have changed. This is set to occur every few hours - so obviously there is not time for full backups int hat time period.
Since then I have manually run a full backup, and verified that when I used restore I got the actual files back.
Please help me with the original backup restore only restoring folders?? Thank you, Brion.

Hi,
Can you see in backup destination both files and folders?
Please send us:

- the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.

- the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.

- the last restore .log from: View->Job Logs->Last Restore Log.

Put the files into a zip archive and send them to info[at]fbackup[dot]com