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i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Post by i_am_jim »


Program issues error message and quits on startup.
I've uninstalled and reinstalled the program twice. I still get the same error message and the program still quits on startup.


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
What version of FBackup do you have?

Have you installed any Windows updates recently?


i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Post by i_am_jim »

I uninstalled the version I had when the problem started and installed the latest version twice. So, I guess the version currently installed is the latest, but since it won't start I can't check the version inside the program. The exe file properties says it's version 4.6.253
Microsoft presents several updates every day, so yes I've probably installed 20-50 updates since the last time the program worked, which would have been one week before it began failing.


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
What antivirus do you have?


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please uninstall update KB2533623 from Microsoft and see if you still have the problem.


i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Post by i_am_jim »

I have now installed the latest version and it seems to try to run. I will post the new issue in a new Topic.
My antivirus is BitDefender and installed a new version after the last time FBackup worked correctly.


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