Reporting Fatal As Requested

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i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Postby i_am_jim » Sun Jul 17, 2011 8:07 am

Error Report


Program issues error message and quits on startup.


I've uninstalled and reinstalled the program twice. I still get the same error message and the program still quits on startup.



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Jul 18, 2011 4:23 pm

Hi,


What version of FBackup do you have?

Have you installed any Windows updates recently?



i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Postby i_am_jim » Tue Jul 19, 2011 5:11 pm

I uninstalled the version I had when the problem started and installed the latest version twice. So, I guess the version currently installed is the latest, but since it won't start I can't check the version inside the program. The exe file properties says it's version 4.6.253


Microsoft presents several updates every day, so yes I've probably installed 20-50 updates since the last time the program worked, which would have been one week before it began failing.



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Jul 20, 2011 1:15 pm

Hi,


What antivirus do you have?



Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Jul 20, 2011 2:36 pm

Hi,


Please uninstall update KB2533623 from Microsoft and see if you still have the problem.



i_am_jim
Posts: 51
Joined: Thu Sep 02, 2010 5:22 pm

Postby i_am_jim » Sun Jul 24, 2011 9:33 pm

I have now installed the latest version and it seems to try to run. I will post the new issue in a new Topic.


My antivirus is BitDefender and installed a new version after the last time FBackup worked correctly.




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