restored files are refuged

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arn.martens@planet.nl
Posts: 4
Joined: Mon Jul 04, 2011 11:20 am

Postby arn.martens@planet.nl » Mon Jul 04, 2011 6:34 pm

I lost some photographs from my computer. I restored them from the back-up. but now i can't open the file any more



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Jul 05, 2011 4:25 pm

Hi,


What is the error message received when you try to open the files?



arn.martens@planet.nl
Posts: 4
Joined: Mon Jul 04, 2011 11:20 am

Postby arn.martens@planet.nl » Wed Jul 06, 2011 2:04 pm

entrance refuged



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Jul 07, 2011 3:10 pm

Hi,


There isn't such a message in Windows. Probably it was "access denied" or else, that is why I asked you for the exact message you received.


You can open the source files on the same computer but you cannot open the restored files?



arn.martens@planet.nl
Posts: 4
Joined: Mon Jul 04, 2011 11:20 am

Postby arn.martens@planet.nl » Sat Jul 09, 2011 11:45 pm

sorry I have a Duth version of windows . The exact message is "Toegang geweigerd". I problity translated it wrong.



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Jul 11, 2011 12:55 pm

Hi,


Can you open the files in destination?



arn.martens@planet.nl
Posts: 4
Joined: Mon Jul 04, 2011 11:20 am

Postby arn.martens@planet.nl » Tue Jul 12, 2011 9:38 pm

The problem is even bigger than I thought. Since I restored my backup, every file I move to an other destination on my computer, becomes immediately locked. Also new added files. Removing these files is also not possible. So I'm afraid that even when I buy a new computer I will lose all my data and that is much.



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Jul 15, 2011 2:44 pm

Hi,


That means you have an application which locks your files. Please see which application does that and close it.




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