Updating problem from Build 278 to 284

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drtim
Posts: 36
Joined: Sun Jul 08, 2012 3:50 pm

Postby drtim » Wed Sep 19, 2012 4:07 pm

While updating from FBackup 4.8.278 to 4.8.284, I received error code 5, with the following file - VscSrv2008X64.exe


"Error


C:\Program Files (x86)\Softland\FBackup 4\VscSrv2008X64.exe


An error occurred while trying to replace the existing file:

DeleteFile failed; code 5.

Access is denied."


I have already done the following - Control Panel - Administrative Tools - Services - Volume Shadow Copy - set it to Automatic


Can you tell me why I am receiving this error? Thank you.



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Sep 20, 2012 6:26 pm

Hi,


We found the problem and we will fix it.



drtim
Posts: 36
Joined: Sun Jul 08, 2012 3:50 pm

Postby drtim » Thu Sep 20, 2012 6:31 pm

Thank you


Does that mean you will be launching another build soon?



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Sep 21, 2012 4:40 pm

Yes, that is correct.




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