Updating problem from Build 278 to 284

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drtim
Posts: 36
Joined: Sun Jul 08, 2012 3:50 pm

Post by drtim »

While updating from FBackup 4.8.278 to 4.8.284, I received error code 5, with the following file - VscSrv2008X64.exe
"Error
C:\Program Files (x86)\Softland\FBackup 4\VscSrv2008X64.exe
An error occurred while trying to replace the existing file:

DeleteFile failed; code 5.

Access is denied."
I have already done the following - Control Panel - Administrative Tools - Services - Volume Shadow Copy - set it to Automatic
Can you tell me why I am receiving this error? Thank you.


Adrian (Softland)
Posts: 1682
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
We found the problem and we will fix it.


drtim
Posts: 36
Joined: Sun Jul 08, 2012 3:50 pm

Post by drtim »

Thank you
Does that mean you will be launching another build soon?


Adrian (Softland)
Posts: 1682
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Yes, that is correct.


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