Updating problem from Build 284 to 285

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drtim
Posts: 36
Joined: Sun Jul 08, 2012 3:50 pm

Postby drtim » Tue Sep 25, 2012 4:32 pm

While updating from FBackup 4.8.284 to 4.8.285, I received error code 5 with the following file – fbaSched.exe. I received the same error code when updating from FBackup 4.8.276 to 4.8.278.


“Error


C:\Program Files (x86)\Softland\FBackup 4\fbaSched.exe


An error occurred while trying to replace the existing file:

DeleteFile failed; code 5.

Access is denied.”


Solution - To solve this problem, go to the backup (left panel) right click, choose Properties then Scheduler followed by Active (there should be no check mark in the box – you want to inactivate the scheduler). You must also save the new settings. Exit the program. Install the new FBackup software, and now re-activate the scheduler for each backup. You have to shut off the scheduler for all backup projects, exit FBackup, install new FBackup software (I did not uninstall old software), then turn on scheduler for all backup projects.


Is this something that can be fixed for future updates? Thank you.



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Sep 26, 2012 1:23 pm

Hi,


We will fix that problem.




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