Version 4.6.260 - I'm having a bit of trouble installing it - help please!

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Borderboy
Posts: 5
Joined: Sun Nov 06, 2011 3:14 pm

Post by Borderboy »

I keep getting a notification that Version 4.6.260 is available as an update.
I can download and extract OK but the installation is fraught.
I have tried unsuccessfully a couple of times to install it but the installation fails after a few seconds, so I have had to cancel and roll it back.
Can anyone explain why this is happening and what I should do?

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Adrian (Softland)
Posts: 2045
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please make sure you deleted the Temporary Internet Files.

Download again FBackup from: http://www.soft112.com/fbackup-free-bac ... tml?auto=y
If you still have the problem, please tell us the exact message you receive.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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MLafferty
Posts: 13
Joined: Wed Jul 13, 2011 5:40 pm

Post by MLafferty »

I have also had trouble with installation. The installer raised an error dialog twice:
"An error occured while trying to replace the exisiting file. DeleteFile failed; code 5. Access is denied."
It was for these files:
fbaSched.exe and Starbuen.dll
The installation program was run as administrator.

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Adrian (Softland)
Posts: 2045
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please open Task Manager, and kill this process "fbaSched.exe"

Try again to run the setup.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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