Search found 83 matches

by fitness88
Wed Oct 09, 2024 10:26 pm
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 6
Views: 1534

Re: random files not getting backed up

Hi, You need to use FBackup, not to manually copy/edit/delete files in destination. The backup destination is supposed to be a safe copy of the source files. If you manually change them, when FBackup will try to restore them, it will look for missing files in destination. The new files manually cop...
by fitness88
Sat Oct 05, 2024 2:52 pm
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 6
Views: 1534

Re: random files not getting backed up

Hi, Do you have the same problem if you uncheck the "Smart file scanning mode" option from "Backup Properties->Advanced" page. What I did with the few missing files was I copied the missing files from my hard-drive source into the backup destination folder...am I allowed to manu...
by fitness88
Wed Oct 02, 2024 10:18 pm
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 6
Views: 1534

Re: random files not getting backed up

Adrian (Softland) wrote:
Wed Oct 02, 2024 8:44 pm
Hi,

Do you have the same problem if you uncheck the "Smart file scanning mode" option from "Backup Properties->Advanced" page.
Yes I do...
by fitness88
Wed Oct 02, 2024 7:43 pm
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 6
Views: 1534

random files not getting backed up

Using eM Client v9.9 943, after a backup I do a random file check manually to make sure important files are getting backed up. I noticed 3 Excel business data files missing in the latest backup…they are present in the source folder and have been getting backed up until today. I have 3 different back...
by fitness88
Sat Jan 14, 2023 8:03 pm
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 38445

Re: How long before directories are deleted?

It resolves itself with 'no warnings' showing up usually by the next backup a week later...I can then go weeks without warnings.
by fitness88
Thu Jan 12, 2023 7:36 pm
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 38445

Re: How long before directories are deleted?

"If the destination folder is not there (it was probably deleted outside FBackup), it cannot be deleted." I never delete/edit in any way the backed up destination folders/files. The only place I delete/edit folders/files is at the source. So that being the case...when the next backup is ru...
by fitness88
Sun Jan 08, 2023 5:55 pm
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 38445

Re: How long before directories are deleted?

I too have had this exact same issue with some backups using FBackup...in time it eventually resolves itself. Here is an example, the folder was not on my source or destination at the time of this backup so it must be seeing the folder in the catalogue: [1/07/23 11:53:07 PM] Warning: Cannot delete f...
by fitness88
Thu Jan 05, 2023 3:27 pm
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 79679

Re: Latest Update contains Virus!

Keep in mind, if any of the false positive files have been quarantined by your anti-virus program you may have to first restore them in order to complete the installation of the new version...otherwise you may find your installation will hang.
by fitness88
Tue Jan 03, 2023 3:23 am
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 79679

Re: Latest Update contains Virus!

I would run the program you have installed and wait for the next update.
by fitness88
Sat Dec 31, 2022 3:28 am
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 79679

Re: Latest Update contains Virus!

Thanks Adrian for the confirmation. Some of the FBackup [not EmClient] files got quarantined but I do believe the program still runs...if not what should I do to repair?