Search found 13 matches

by Salisburyblue
Mon Feb 16, 2015 2:14 pm
Forum: Troubleshooting
Topic: IPC Service failure - again!!!
Replies: 2
Views: 2756

Re: IPC Service failure - again!!!

I just accepted a prompt to install a new build and the IPC server error came up after the new installation was done. I deleted Backup5.ini from my Program data \ Softland folder and restarted FBackup5. Windows reconfigured it automatically and the program worked. The problem, therefore, may well be...
by Salisburyblue
Sat Jan 31, 2015 9:32 am
Forum: Troubleshooting
Topic: Accessibility with screen reader needs attention
Replies: 1
Views: 2392

Accessibility with screen reader needs attention

You said some time ago that you were working on accessibility improvements and I notice that you have added shortcut codes to the tabs ribbon and to the items on each tab. This is fine if I can see but struggle to move the mouse, as I can use the keyboard to activate many things. The problem arises ...
by Salisburyblue
Thu Jan 29, 2015 8:41 pm
Forum: Troubleshooting
Topic: IPC Service failure - again!!!
Replies: 2
Views: 2756

IPC Service failure - again!!!

I had a problem ages ago with the IPC service failing to start, so I added bService.exe to my firewall and normal service was resumed. I am on Windows7 SP1 and FBackup5 was working perfectly well on an earlier v5 build (don't recall the build number - may have been 482). I have just upgraded to v5.2...
by Salisburyblue
Fri Nov 22, 2013 2:17 pm
Forum: Troubleshooting
Topic: Version 5 fails due to IPC server error
Replies: 7
Views: 3885

Re: Version 5 fails due to IPC server error

I have checked that my antivirus system (MSSE) is not blocking it. I am unsure why the Firewall would need to be touched for something that runs only on my machine, but it does appear that a number of FBackup items do have entries in the allowed list (FBackup itself and the bBackup, bRestore and bTe...
by Salisburyblue
Fri Nov 22, 2013 1:48 pm
Forum: Troubleshooting
Topic: Madness after importing FBackup4 jobs to 5
Replies: 3
Views: 2409

Re: Madness after importing FBackup4 jobs to 5

There is no Catalogs folder. Which files do you need? In the AppData\Roaming\Softland\FBackup5 folder there are files called FBackup.ugn, FBackup.hst, and 3 configuration files called FBackup, Ribbon and Layout, along with 4 subfolders: Jobs, Logs, Plugins and Tags. In the ProgramData\Softland folde...
by Salisburyblue
Tue Nov 19, 2013 11:32 am
Forum: Troubleshooting
Topic: Madness after importing FBackup4 jobs to 5
Replies: 3
Views: 2409

Madness after importing FBackup4 jobs to 5

I had 2 backup jobs defined on FBackup4, "Even Months" and "Odd Months". Before running "Odd Months" for the first time, I got a message that FBackup5 is available, so I downloaded it (Build 242) and imported my jobs into FBackup5 from FBackup4. To start with, I ran &qu...
by Salisburyblue
Tue Nov 19, 2013 11:13 am
Forum: Troubleshooting
Topic: Version 5 fails due to IPC server error
Replies: 7
Views: 3885

Version 5 fails due to IPC server error

This is on build 242. Part way through a backup task, I get an error message saying the IPC server stopped, do I want to reconnect - it never does. Why does there have to be any connection to your "pipe server" (whatever that is) whilst I am backing up my files to my USB hard disk? I can s...
by Salisburyblue
Fri Jul 27, 2012 2:32 pm
Forum: Troubleshooting
Topic: Using FBackup with a screen reader
Replies: 5
Views: 2602

Please could you give me an update on my request to make FBackup more accessible for blind users? Did you find a way to fix it and is there a schedule for implementation?

by Salisburyblue
Fri Jun 01, 2012 2:58 pm
Forum: Troubleshooting
Topic: Using FBackup with a screen reader
Replies: 5
Views: 2602

<t>Sorry, but this is a different issue from the other one. That was a crash, when FBackup4 stops responding (thanks for saying you will fix it).<br/> This one is because the screen reader cannot see the tree of options.<br/> <br/> This is a problem:<br/> <br/> - on the main screen, where you have m...
by Salisburyblue
Wed May 30, 2012 10:21 pm
Forum: Troubleshooting
Topic: Using FBackup with a screen reader
Replies: 5
Views: 2602

<t>Has anyone else tried to use FBackup with a screen reader?<br/> I am using NVDA, to modify the properties of a defined backup job, but cannot find a way to get it to focus on the list of properties in the left hand pane. <br/> It opens the Properties pane as if it is expecting me to enter sometin...