Search found 14 matches

by ngm
Tue Apr 06, 2021 9:13 pm
Forum: Troubleshooting
Topic: Access violation after upgrade from 8 to 9
Replies: 3
Views: 4341

Re: Access violation after upgrade from 8 to 9

Hi,

I have de same problem:

Backup aborted. Reason:
Access violation at address 013BF8E8 in module 'bBackup.exe'. Read of address 00000010

How can I fix it?
Thanks.
by ngm
Sun Jan 10, 2021 9:19 pm
Forum: Troubleshooting
Topic: FBackup changes language after update
Replies: 8
Views: 8245

Re: FBackup changes language after update

Hi,

If the update is deployed via App, isn´t possible to select the language of the setup. It assumes the system language (that in my case, is diferent from the language configured in FBackup).

Thanks.
by ngm
Mon May 18, 2020 3:52 pm
Forum: Troubleshooting
Topic: FBackup changes language after update
Replies: 8
Views: 8245

Re: FBackup changes language after update

Hi,

I'm not sure, but I will test in the next update release of FBackup... I think that user has no intervention in the update setup... Isn't it? :?
I'm talking about the update triggered by FBackup, when the application opens...
by ngm
Sun May 17, 2020 3:33 pm
Forum: Troubleshooting
Topic: FBackup changes language after update
Replies: 8
Views: 8245

Re: FBackup changes language after update

Hi.

Do you refer to the installer language or the FBackup language?

About the "Send Anonymous usage statistics" option, if it is unchecked before the update, it should be unchecked after the update...

Thanks.
by ngm
Thu May 14, 2020 10:53 pm
Forum: Troubleshooting
Topic: FBackup changes language after update
Replies: 8
Views: 8245

FBackup changes language after update

Hi, I have FBackup version 8 installed. When there is a new update, FBackup changes the default language, after installing the update. I usualy have the language set to English, despite having my Windows 10 in Portuguese. After the update, the language is set to Portuguese. Another property that cha...
by ngm
Thu Oct 23, 2014 2:22 pm
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 6381

Re: FBackup used to not close after backup

Hi,

Yes, but I'm only available in some schedules.
How can we schedule? Can we comunicate in something like a "live chat"?
Thanks.
by ngm
Mon Oct 20, 2014 2:50 pm
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 6381

Re: FBackup used to not close after backup

Hi,

I already tried that, following yours indication in a earlier post...
Like I said, this solution didn't resolved the problem.
by ngm
Fri Oct 17, 2014 12:09 am
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 6381

Re: FBackup used to not close after backup

Hi,

I already tried to do that... The problem remains...
However, the backup job executes, although the application doesn't open.
by ngm
Wed Oct 15, 2014 11:38 pm
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 6381

Re: FBackup used to not close after backup

Hi,

Yes, the problem still remains...

FBackup runs and opens if I execute the exe file.
However, when a backup job executes, the application doesn't open, despite the option "Show main application" is selected in the scheduler properties.
by ngm
Tue Oct 14, 2014 7:46 am
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 6381

Re: FBackup used to not close after backup

Hi,

I have the same problem in version 5.1.596.
Any solution? The main application just doesn't open (but the backup runs perfectly in background)...

I just upgraded from version 4 to version 5. In version 4 used to open the main application...
I use Windows 7.

Thanks.