Hi,

Please try to uninstall FBackup from Control Panel, restart the computer and install it again using the full setup from our website.
If you still have the problem, please try to install it using the .msi setup.
Let us know if the problem still exists after that.

Hi,

Do you get any error/warning in the backup log?
Please send us the last backup log to info[at]fbackup[dot]com

Hi,

Please note there must be at least one new or modified file in sources, for the backup to run.
If there are only deleted files/folders, the backup won't be executed, so the deletion part will not be executed as it is part of the backup.

Hi,

What about the backup log?
Please send us the last backup log to info[at]fbackup[dot]com

Hi,

We don't have a 64-bit version of FBackup.
Did you used the .msi setup to install FBackup? or you used the .exe setup file.

Hi,

Were you able to install the latest version of FBackup?
If not, we can connect to your computer using TeamViewer.
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.

Hi,

Did you uninstalled FBackup from Control Panel? or you used some application to uninstall it.

Hi,

When running the installation setup of FBackup, it detects the system language and it shows the installer in that language. You can change that language in the setup.
After installation, the application interface will be shown in the same language you selected during the setup.

Hi,

When installer starts, which is the language selected?
Does it appears in English and then the interface is in Portuguese?

The "Send Anonymous usage statistics" option is checked by default.

Hi, No, the program's filters will not delete the files. In case you exclude some file types using filters, they will not be counted. The deleted files since the backup starts could be some temp files created in that time by other applications, browsers etc. Some are deleted by their applications wh...