Search found 3565 matches

by Softland
Mon Jul 22, 2019 5:56 am
Forum: Tutorials
Topic: password protected full backup
Replies: 1
Views: 15

Re: password protected full backup

Hi,

We cannot help you with the password recovery. You have to remember the correct password.
by Softland
Mon Jul 01, 2019 7:49 am
Forum: Troubleshooting
Topic: schduled backup not running for weeks
Replies: 3
Views: 230

Re: schduled backup not running for weeks

Hi,

I cannot reproduce the problem here.
Please send us some screenshots with the scheduler settings and its status for the next run time, to info[at]fbackup[dot]com
by Softland
Thu Jun 27, 2019 9:47 am
Forum: Announcements
Topic: Help translate FBackup & get FREE Backup4all licenses ($50 value)
Replies: 0
Views: 62

Help translate FBackup & get FREE Backup4all licenses ($50 value)

We've recently redesigned the main FBackup website and because of that we cannot use most of the old translations. If you'd like to help with translating the new website in a different language, here's what we can offer: ⋅ Up to 10 licenses for Backup4all Professional and/or novaPDF Profes...
by Softland
Fri Jun 21, 2019 11:58 am
Forum: General
Topic: Not able to download 8.1
Replies: 2
Views: 112

Re: Not able to download 8.1

Hi,

The file downloaded is correct, version 8.1.183.
The information listed on that page will be updated later.
by Softland
Fri Jun 21, 2019 9:28 am
Forum: General
Topic: Destination error code 112
Replies: 1
Views: 82

Re: Destination error code 112

Hi,

Please download and install the latest version of FBackup 8.1.183.
Import the backup from version 6 and run again the backup. If you still have the problem, please send us the new log file to info[at]fbackup[dot]com
by Softland
Wed Jun 19, 2019 11:53 am
Forum: General
Topic: Recent update install
Replies: 1
Views: 117

Re: Recent update install

Hi,

Can you please send us a screenshot with the message received when you try to run FBackup 8?
We never has such an error reported.
by Softland
Wed Jun 12, 2019 11:31 am
Forum: General
Topic: FBackup 8.155
Replies: 5
Views: 381

Re: FBackup 8.155

@Bauke

Hi,
No other user has ever reported such a problem. It seems to be related to a particular configuration or software installed on your computer.
Can you give me access to your computer using TeamViewer, to see what the problem is?
If yes, please send us an email to info[at]fbackup[dot]com
by Softland
Fri Jun 07, 2019 7:44 am
Forum: Troubleshooting
Topic: Why am i getting an warning
Replies: 1
Views: 183

Re: Why am i getting an warning

Hi,

Please send us the complete backup log file to info[at]fbackup[dot]com
by Softland
Fri Jun 07, 2019 7:37 am
Forum: General
Topic: Remove Excluded or Deleted Files not working
Replies: 14
Views: 660

Re: Remove Excluded or Deleted Files not working

Hi,

That is not a known bug.
Can you give me access to your computer using TeamViewer?
If yes, please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
by Softland
Tue Jun 04, 2019 9:51 am
Forum: Troubleshooting
Topic: Exception EWinRTEException
Replies: 1
Views: 194

Re: Exception EWinRTEException

Hi,

Please make sure you have the latest version of FBackup 8.0.155 installed.
If you still have the problem, go to File->Options->Startup and updates, then uncheck the "Show tray icon" option.

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