Search found 3631 matches

by Adrian (Softland)
Wed Feb 03, 2021 10:12 am
Forum: General
Topic: TYPE 'use adaptive buffer size' & .FKC questions
Replies: 4
Views: 478

Re: TYPE 'use adaptive buffer size' & .FKC questions

Hi,

There should be only 1 .fkc catalog file for each job (in destination).
If you have two .fkc files, you can delete the oldest one.
by Adrian (Softland)
Wed Feb 03, 2021 10:11 am
Forum: Troubleshooting
Topic: Impossible de sauvegarder dans Google drive
Replies: 2
Views: 200

Re: Impossible de sauvegarder dans Google drive

Hi,

Please note we offer support in English only.
We need the backup log for that job, to see what the problem is.
Please send it to info[at]fbackup[dot]com
by Adrian (Softland)
Wed Jan 27, 2021 12:10 am
Forum: General
Topic: TYPE 'use adaptive buffer size' & .FKC questions
Replies: 4
Views: 478

Re: TYPE 'use adaptive buffer size' & .FKC questions

Hi, 1. The "Use adaptive buffer size" is used when you use the mirror backup type to a network destination. It will use different buffer size according to the files size, in order to get a faster copy process. 2. The .fkc file is the backup catalog used by FBackup. It does not get deleted after each...
by Adrian (Softland)
Wed Jan 27, 2021 12:08 am
Forum: Troubleshooting
Topic: Backup stuck at preparing shadowcopy
Replies: 3
Views: 588

Re: Backup stuck at preparing shadowcopy

Hi, 1. For the Shadow Copy problem, please open Control Panel->Administrative Tools->Task Scheduler Edit the scheduled task and set it to run with highest privileges. 2. In such a case, please open Backup Properties->Advanced. Select "Run program or action" in the "Run action before backup" section....
by Adrian (Softland)
Tue Jan 26, 2021 11:18 pm
Forum: Troubleshooting
Topic: Newer file in destination - can one filter?
Replies: 1
Views: 325

Re: Newer file in destination - can one filter?

Hi,

FBackup is a one way backup solution.
You cannot compare the source file with the existing file in destination, as it is compared with the information stored in catalog. It is supposed the backup files in destination are not modified by other applications.
by Adrian (Softland)
Thu Jan 21, 2021 8:54 pm
Forum: Troubleshooting
Topic: Destination file different size than stored in catalog
Replies: 6
Views: 2213

Re: Destination file different size than stored in catalog

Hi, There is no problem in FBackup to be fixed as we ask Windows for the size of the files. If the size is different, it might be the file is in use and it was modified during the backup execution. In such a case, it is recommended to run again the backup as the file will be backed up again with its...
by Adrian (Softland)
Tue Jan 12, 2021 11:36 am
Forum: Troubleshooting
Topic: FBackup changes language after update
Replies: 6
Views: 1689

Re: FBackup changes language after update

Hi,

I created a ticket for this problem and we will fix it.
by Adrian (Softland)
Tue Jan 12, 2021 11:27 am
Forum: Troubleshooting
Topic: Backup stuck at preparing shadowcopy
Replies: 3
Views: 588

Re: Backup stuck at preparing shadowcopy

Hi,

Please send us the last backup log for each of those two jobs, to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Jan 04, 2021 10:49 pm
Forum: Troubleshooting
Topic: Backup from phone>usb
Replies: 1
Views: 486

Re: Backup from phone>usb

Hi,

You cannot back up your phone using FBackup. The phone must have a drive letter assigned by Windows.
Here is a workaround using our commercial edition Backup4all:
https://www.backup4all.com/back-up-your ... ll-kb.html
by Adrian (Softland)
Mon Dec 28, 2020 11:02 am
Forum: General
Topic: Doesn't list drives
Replies: 5
Views: 691

Re: Doesn't list drives

Hi,

How is other drive recognized by Windows?
Can you manually access that drive in File Explorer?

What version of FBackup do you use?