Search found 3680 matches

by Adrian (Softland)
Fri Jun 18, 2021 10:21 am
Forum: General
Topic: Backup freezes
Replies: 9
Views: 174

Re: Backup freezes

Hi,

Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Jun 17, 2021 9:02 am
Forum: Troubleshooting
Topic: FBackup trying to delete destination folder at end of backup
Replies: 4
Views: 2404

Re: FBackup trying to delete destination folder at end of backup

Hi,

If those folders should be deleted and FBackup says it cannot delete them, it could be a permission issue.
Try to manually delete them.
Do you have the same problem with other folders?
by Adrian (Softland)
Thu Jun 17, 2021 8:59 am
Forum: General
Topic: pCloud is not listed in Online
Replies: 1
Views: 60

Re: pCloud is not listed in Online

Hi,

pCloud is not supported in FBackup.
by Adrian (Softland)
Mon Jun 14, 2021 12:58 pm
Forum: General
Topic: Backup freezes
Replies: 9
Views: 174

Re: Backup freezes

Hi,

Please make sure you have the last version of FBackup 9.0.317 installed.
If you still have the problem, send us the backup log for that job to info[at]fbackup[dot]com.
by Adrian (Softland)
Mon Jun 07, 2021 11:31 am
Forum: Troubleshooting
Topic: Destination error (code 82) on memory stick only
Replies: 6
Views: 236

Re: Destination error (code 82) on memory stick only

Hi,

Do you still have the problem with build 9.0.307?
by Adrian (Softland)
Mon Jun 07, 2021 11:30 am
Forum: General
Topic: repeat backups take same time
Replies: 14
Views: 14500

Re: repeat backups take same time

@saltbayone

The "Smart file scanning mode" option applies to the source files, not to destination files.
FBackup does not recognize the files in destination if they are not in the backup catalog.
by Adrian (Softland)
Mon Jun 07, 2021 11:24 am
Forum: General
Topic: VSCSRV.EXE crashing on Windows XP
Replies: 6
Views: 7801

Re: VSCSRV.EXE crashing on Windows XP

Hi,

Please make sure the antivirus/firewall is not blocking the bservice.exe process from the FBackup installation folder.
Also make sure the FBackup service is started and running properly in Control Panel->Services.
by Adrian (Softland)
Tue May 25, 2021 10:49 am
Forum: General
Topic: VSCSRV.EXE crashing on Windows XP
Replies: 6
Views: 7801

Re: VSCSRV.EXE crashing on Windows XP

Hi,

Please open Backup4all, go to Backup Properties->Advanced page.
Uncheck the "Backup open files" option and press Save.
Run again the backup.
Do you still have the problem?
by Adrian (Softland)
Tue May 25, 2021 10:47 am
Forum: Troubleshooting
Topic: Destination error (code 82) on memory stick only
Replies: 6
Views: 236

Re: Destination error (code 82) on memory stick only

Hi,

Yes, that should apply to your issue.
by Adrian (Softland)
Tue May 18, 2021 12:45 pm
Forum: Troubleshooting
Topic: Files keep being skipped...
Replies: 3
Views: 276

Re: Files keep being skipped...

Hi,

Please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com