Search found 3941 matches

by Adrian (Softland)
Wed Jan 08, 2025 10:04 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 16
Views: 80733

Re: Deleted files are not removed from backup!

Hi, We did not changed the way these options works. The behavior should be the same in versions 8 and 9. Please make sure the source folder structure is the same. I mean, the same folder was selected as backup source, not only individual files. When you run the backup, there must be at least one new...
by Adrian (Softland)
Thu Dec 12, 2024 7:57 am
Forum: General
Topic: Older cloud backups disappearing
Replies: 3
Views: 1152

Re: Older cloud backups disappearing

Hi,

It seems to be a cache issue.
Please refresh the page now.
by Adrian (Softland)
Thu Dec 12, 2024 7:51 am
Forum: Troubleshooting
Topic: FBackup 9.9 build 959 installation hangs at 70%
Replies: 3
Views: 1551

Re: FBackup 9.9 build 959 installation hangs at 70%

Usually, when such a situation appears, you need to open Regedit.exe.
Then search and delete all entries with "FBackup".
Then try again to install FBackup.
by Adrian (Softland)
Wed Dec 11, 2024 10:13 am
Forum: General
Topic: Older cloud backups disappearing
Replies: 3
Views: 1152

Re: Older cloud backups disappearing

Hi,

With FBackup, you can keep only 1 backup version in destination.
If you want to keep multiple backup versions, please use our commercial edition: Backup4all.
by Adrian (Softland)
Mon Dec 09, 2024 9:55 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 13
Views: 4448

Re: Is one-way live (real-time) back-up possible?

Hi, We do not have such a problem when selecting Google Drive as backup destination. Also no other user reported such a problem. When you press "Choose account" button and the Google Drive login window appears, make sure you select the checkbox to allow access for FBackup to your Google Dr...
by Adrian (Softland)
Thu Dec 05, 2024 9:25 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 13
Views: 4448

Re: Is one-way live (real-time) back-up possible?

Hi,

Do you use the latest version of FBackup 9.9.959?
If not, please install the latest version.
by Adrian (Softland)
Wed Dec 04, 2024 9:56 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 13
Views: 4448

Re: Is one-way live (real-time) back-up possible?

Hi,

Yes, you can use Cleanup with any destination except CD/DVD/Blu-ray.
by Adrian (Softland)
Wed Dec 04, 2024 9:50 am
Forum: Troubleshooting
Topic: FBackup 9.9 build 959 installation hangs at 70%
Replies: 3
Views: 1551

Re: FBackup 9.9 build 959 installation hangs at 70%

Hi,

Please go to "C:\Users\<user name>\AppData\Local\Temp\"
Look for a file named with "FBackup", that is the installation log.
Send us that file to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Dec 03, 2024 9:32 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 13
Views: 4448

Re: Is one-way live (real-time) back-up possible?

Hi,

Yes you can do that but only in the paid version (Backup4all).
You need to configure a Cleanup scheduled action to run every day and delete the backup versions older than X days.
by Adrian (Softland)
Tue Dec 03, 2024 9:28 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 16
Views: 80733

Re: Deleted files are not removed from backup!

@Vennpaul please send us the backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com, to see what the problem is.