Search found 3883 matches

by Adrian (Softland)
Mon Mar 25, 2024 7:11 am
Forum: Troubleshooting
Topic: Warning: CRC test failed for file
Replies: 4
Views: 381

Re: Warning: CRC test failed for file

Hi,

We consider that user should be notified about any file which could not be backed up. It could be an important file, we cannot know that.
An important thing is to add in backup sources only the files and folders that can be backed up.
by Adrian (Softland)
Fri Mar 22, 2024 10:37 am
Forum: Troubleshooting
Topic: Dropbox connection error work account
Replies: 1
Views: 45

Re: Dropbox connection error work account

Hi,

FBackup is limited to the free Dropbox accounts.
If you want to use it with a business Dropbox account, please try our commercial edition: Backup4all.
by Adrian (Softland)
Wed Mar 13, 2024 7:19 am
Forum: Troubleshooting
Topic: Newbie Q: Restore not finding backup dir (FAQ?)
Replies: 2
Views: 108

Re: Newbie Q: Restore not finding backup dir (FAQ?)

Hi,

You can open in FBackup the .fkc catalog file from the backup destination.
That will load the backup job in FBackup so that you can run the restore.
by Adrian (Softland)
Thu Feb 29, 2024 7:59 am
Forum: Troubleshooting
Topic: Warning: CRC test failed for file
Replies: 4
Views: 381

Re: Warning: CRC test failed for file

Hi,

FBackup was designed for data files backups only.
You cannot back up your OS (or installed applications) using FBackup.
by Adrian (Softland)
Thu Feb 15, 2024 11:56 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 18
Views: 93471

Re: Deleted files aren't removed from destination

Hi,

I'm glad you no longer have the problem.
by Adrian (Softland)
Thu Feb 15, 2024 11:35 am
Forum: Troubleshooting
Topic: Catalog File Not Available
Replies: 1
Views: 455

Re: Catalog File Not Available

Hi,

Is the backup completed?
Did you get any errors in log?
Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Feb 05, 2024 7:24 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 18
Views: 93471

Re: Deleted files aren't removed from destination

Hi,

Please send us an email to info[at]fbackup[dot]com, with the last backup log, the .fkc catalog file from the backup destination and also the name and path of such a file which should be deleted.
by Adrian (Softland)
Fri Feb 02, 2024 8:51 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 18
Views: 93471

Re: Deleted files aren't removed from destination

Hi, As Mirror backup type will overwrite the old files in destination with the new file version, I understand the file names are different for old/new files. In FBackup, please open Backup Properties->Mirror. Make sure the "Remove excluded or deleted files from backup" option is selected. ...
by Adrian (Softland)
Thu Jan 25, 2024 10:26 am
Forum: Troubleshooting
Topic: Troubleshooting installation errors
Replies: 6
Views: 36045

Re: Troubleshooting installation errors

Hi,

I'm glad you were able to fix the error.
by Adrian (Softland)
Thu Jan 25, 2024 9:53 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 5
Views: 1700

Re: Deleted files are not removed from backup!

Hi,

I'm glad I could help.