Search found 3902 matches

by Adrian (Softland)
Fri Jul 19, 2024 5:23 pm
Forum: Troubleshooting
Topic: My schedule don't work
Replies: 2
Views: 131

Re: My schedule don't work

Hi,

1. Please download and install the latest version of FBackup 9.

2. If you still have the problem, please try to manually create a new simple scheduled task from Control Panel->Administrative Tools->Task Scheduler.
Does it works?
by Adrian (Softland)
Thu Jun 27, 2024 7:47 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 11
Views: 23117

Re: Deleted files are not removed from backup!

Hi,

We will continue the conversation by email, to investigate what caused the situation.
by Adrian (Softland)
Wed Jun 26, 2024 6:33 am
Forum: General
Topic: Password entire program?
Replies: 3
Views: 27666

Re: Password entire program?

Hi,

I'm glad you like the program.
by Adrian (Softland)
Tue Jun 25, 2024 9:28 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 11
Views: 23117

Re: Deleted files are not removed from backup!

Hi,

Please send us the backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Jun 18, 2024 7:52 am
Forum: Troubleshooting
Topic: No Files In Backup Destination, But Memory Used
Replies: 3
Views: 22733

Re: No Files In Backup Destination, But Memory Used

Hi,

1.19 TB free of the 1.9 TB means 710 GB is used with files, which cannot be the system files as it's very large for that.
by Adrian (Softland)
Fri Jun 14, 2024 12:53 pm
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 24
Views: 169124

Re: Deleted files aren't removed from destination

Hi,

That option is using the Windows USN journal for faster file changes detection. If the journal is corrupt (that is a rare case) such situations can appear. Unchecking the option will switch to the standard file detection changes used by FBackup. It is slower but more accurate.
by Adrian (Softland)
Tue Jun 11, 2024 6:23 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 24
Views: 169124

Re: Deleted files aren't removed from destination

Hi,

Please send us the .fkc catalog file for that job, from the backup destination.
Also let us know the name and path of a source file which should have been deleted from destination, but it wasn't.
Send it to info[at]fbackup[dot]com
If the file is large, put it into a zip archive.
by Adrian (Softland)
Tue Jun 11, 2024 6:20 am
Forum: Troubleshooting
Topic: FBackup 6.4 won't delete certain files when mirroring
Replies: 4
Views: 9802

Re: FBackup 6.4 won't delete certain files when mirroring

Hi,

In "Backup Properties->Type->Mirror", is the "Remove excluded or deleted files" option selected?
by Adrian (Softland)
Tue Jun 04, 2024 1:05 pm
Forum: General
Topic: Bugs with your Forum, probably because of internal cache...
Replies: 5
Views: 4369

Re: Bugs with your Forum, probably because of internal cache...

Hi,

We will also check if there is a problem with the cache on the server.