Search found 3885 matches

by Adrian (Softland)
Thu Mar 28, 2024 8:54 am
Forum: Troubleshooting
Topic: No Files In Backup Destination, But Memory Used
Replies: 1
Views: 124

Re: No Files In Backup Destination, But Memory Used

Hi,

The files on destination should be visible.
If you have no other important files there, please try to format the destination drive. That will remove all files from it.
by Adrian (Softland)
Thu Mar 28, 2024 8:49 am
Forum: Troubleshooting
Topic: Newbie Q: Restore not finding backup dir (FAQ?)
Replies: 3
Views: 210

Re: Newbie Q: Restore not finding backup dir (FAQ?)

Hi,

I'm glad the problem is fixed.
by Adrian (Softland)
Mon Mar 25, 2024 7:11 am
Forum: Troubleshooting
Topic: Warning: CRC test failed for file
Replies: 4
Views: 529

Re: Warning: CRC test failed for file

Hi,

We consider that user should be notified about any file which could not be backed up. It could be an important file, we cannot know that.
An important thing is to add in backup sources only the files and folders that can be backed up.
by Adrian (Softland)
Fri Mar 22, 2024 10:37 am
Forum: Troubleshooting
Topic: Dropbox connection error work account
Replies: 1
Views: 138

Re: Dropbox connection error work account

Hi,

FBackup is limited to the free Dropbox accounts.
If you want to use it with a business Dropbox account, please try our commercial edition: Backup4all.
by Adrian (Softland)
Wed Mar 13, 2024 7:19 am
Forum: Troubleshooting
Topic: Newbie Q: Restore not finding backup dir (FAQ?)
Replies: 3
Views: 210

Re: Newbie Q: Restore not finding backup dir (FAQ?)

Hi,

You can open in FBackup the .fkc catalog file from the backup destination.
That will load the backup job in FBackup so that you can run the restore.
by Adrian (Softland)
Thu Feb 29, 2024 7:59 am
Forum: Troubleshooting
Topic: Warning: CRC test failed for file
Replies: 4
Views: 529

Re: Warning: CRC test failed for file

Hi,

FBackup was designed for data files backups only.
You cannot back up your OS (or installed applications) using FBackup.
by Adrian (Softland)
Thu Feb 15, 2024 11:56 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 19
Views: 93986

Re: Deleted files aren't removed from destination

Hi,

I'm glad you no longer have the problem.
by Adrian (Softland)
Thu Feb 15, 2024 11:35 am
Forum: Troubleshooting
Topic: Catalog File Not Available
Replies: 1
Views: 545

Re: Catalog File Not Available

Hi,

Is the backup completed?
Did you get any errors in log?
Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Feb 05, 2024 7:24 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 19
Views: 93986

Re: Deleted files aren't removed from destination

Hi,

Please send us an email to info[at]fbackup[dot]com, with the last backup log, the .fkc catalog file from the backup destination and also the name and path of such a file which should be deleted.
by Adrian (Softland)
Fri Feb 02, 2024 8:51 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 19
Views: 93986

Re: Deleted files aren't removed from destination

Hi, As Mirror backup type will overwrite the old files in destination with the new file version, I understand the file names are different for old/new files. In FBackup, please open Backup Properties->Mirror. Make sure the "Remove excluded or deleted files from backup" option is selected. ...