Search found 3936 matches

by Adrian (Softland)
Thu Dec 05, 2024 9:25 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 11
Views: 406

Re: Is one-way live (real-time) back-up possible?

Hi,

Do you use the latest version of FBackup 9.9.959?
If not, please install the latest version.
by Adrian (Softland)
Wed Dec 04, 2024 9:56 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 11
Views: 406

Re: Is one-way live (real-time) back-up possible?

Hi,

Yes, you can use Cleanup with any destination except CD/DVD/Blu-ray.
by Adrian (Softland)
Wed Dec 04, 2024 9:50 am
Forum: Troubleshooting
Topic: FBackup 9.9 build 959 installation hangs at 70%
Replies: 2
Views: 391

Re: FBackup 9.9 build 959 installation hangs at 70%

Hi,

Please go to "C:\Users\<user name>\AppData\Local\Temp\"
Look for a file named with "FBackup", that is the installation log.
Send us that file to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Dec 03, 2024 9:32 am
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 11
Views: 406

Re: Is one-way live (real-time) back-up possible?

Hi,

Yes you can do that but only in the paid version (Backup4all).
You need to configure a Cleanup scheduled action to run every day and delete the backup versions older than X days.
by Adrian (Softland)
Tue Dec 03, 2024 9:28 am
Forum: Troubleshooting
Topic: Deleted files are not removed from backup!
Replies: 13
Views: 68889

Re: Deleted files are not removed from backup!

@Vennpaul please send us the backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com, to see what the problem is.
by Adrian (Softland)
Fri Nov 29, 2024 12:00 pm
Forum: Troubleshooting
Topic: Is one-way live (real-time) back-up possible?
Replies: 11
Views: 406

Re: Is one-way live (real-time) back-up possible?

Hi, As FBackup is not a monitoring application, you cannot do the backup right after a file was modified. You can schedule the backup to be executed "daily" but in the advanced page of the scheduler, you can set the scheduler to repeat every X minutes. This way, you can run the backup ever...
by Adrian (Softland)
Thu Nov 21, 2024 12:42 pm
Forum: Troubleshooting
Topic: Unable to install version 9.9.948
Replies: 1
Views: 1392

Re: Unable to install version 9.9.948

Hi,

Do you use an administrator account?
Can you please send us a screenshot with the exact error message received?
If it's easier for you, please send us the screenshot by email, to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Nov 21, 2024 12:41 pm
Forum: Troubleshooting
Topic: Cannot add folder
Replies: 1
Views: 1379

Re: Cannot add folder

Hi,

Can you please let us know if that folder is a normal one?
Which folder you selected?
Can you send us a screenshot on info[at]fbackup[dot]com ?
by Adrian (Softland)
Thu Nov 14, 2024 9:59 am
Forum: Troubleshooting
Topic: Backup job won't finish and can't be cancelled
Replies: 5
Views: 18808

Re: Backup job won't finish and can't be cancelled

Hi,

Yes, you can open in FBackup the .fkc catalog files from the backup destination or from the renamed folder.
That will load the backup jobs in FBackup.
by Adrian (Softland)
Wed Nov 13, 2024 1:52 pm
Forum: Troubleshooting
Topic: Backup job won't finish and can't be cancelled
Replies: 5
Views: 18808

Re: Backup job won't finish and can't be cancelled

Hi,

Please close FBackup and rename this folder to something else:
"c:\Users\<user name>\AppData\Roaming\Softland\FBackup 9\"
Then open FBackup and create a new backup job.
Do you still have the problem?