Search found 3822 matches

by Adrian (Softland)
Wed Sep 07, 2022 4:18 pm
Forum: Troubleshooting
Topic: Duplicate files and folders after renaming
Replies: 3
Views: 2042

Re: Duplicate files and folders after renaming

Hi, If you rename a source folder, it will be considered a new folder and it will be backed up with the new name. The old folder should be removed from the backup destination if the "Remove excluded or deleted files from backup" option is selected and there is at least one new or modified file to be...
by Adrian (Softland)
Fri Aug 19, 2022 8:53 am
Forum: Troubleshooting
Topic: Google Drive backup testing is very slow.
Replies: 5
Views: 417

Re: Google Drive backup testing is very slow.

Hi,

The difference is visible for larger files (>100 MB).
Multithreading is used to process large files in multiple threads, not for processing a bunch of files in each thread.
by Adrian (Softland)
Wed Aug 17, 2022 1:05 pm
Forum: Troubleshooting
Topic: Google Drive backup testing is very slow.
Replies: 5
Views: 417

Re: Google Drive backup testing is very slow.

Hi,

In version 9.8 of FBackup there is multithreading implemented.
All file types are processed the same way for FBackup.
Please make sure the antivirus is not scanning those image files on accessing.
by Adrian (Softland)
Fri Aug 05, 2022 9:14 am
Forum: Troubleshooting
Topic: Google Drive backup testing is very slow.
Replies: 5
Views: 417

Re: Google Drive backup testing is very slow.

Hi, There is a communication (request - response) with the Google Drive service for each file. Sometimes the response from Google Drive can be delayed or if you have many files, the server could respond slower after a while. A solution is to use the Full backup type which puts all files in a zip arc...
by Adrian (Softland)
Wed Jul 27, 2022 3:18 pm
Forum: Troubleshooting
Topic: Tracking down log file errors
Replies: 1
Views: 441

Re: Tracking down log file errors

Hi,

The telemetry data seems to be something less important.
But you can check the permissions for those files. Try to manually copy them to another location.
What about if you run the backup with Thunderbird closed?
Does it works?
by Adrian (Softland)
Wed Jul 27, 2022 3:09 pm
Forum: General
Topic: Log Files
Replies: 1
Views: 722

Re: Log Files

Hi,

The indications in log are to search for "warning: " with a space after ":"
The same for "error: "
by Adrian (Softland)
Wed Jul 27, 2022 1:32 pm
Forum: General
Topic: Can't Delte Scheduled Jbs
Replies: 3
Views: 541

Re: Can't Delte Scheduled Jbs

Hi,

I'm glad the problem is fixed.
by Adrian (Softland)
Tue Jul 12, 2022 8:51 pm
Forum: Troubleshooting
Topic: failure after update 146
Replies: 12
Views: 4773

Re: failure after update 146

Hi,

I'm glad it works fine for you too.
by Adrian (Softland)
Thu Jul 07, 2022 7:25 am
Forum: Troubleshooting
Topic: FBackup to Google Drive creates copies of files.
Replies: 9
Views: 1428

Re: FBackup to Google Drive creates copies of files.

Hi,

We were not able to reproduce the problem even using the same settings for backup.
In such a case, we recommend you to start with a new backup job.
by Adrian (Softland)
Wed Jul 06, 2022 11:03 am
Forum: General
Topic: Can't Delte Scheduled Jbs
Replies: 3
Views: 541

Re: Can't Delte Scheduled Jbs

Hi,

Please try to delete them from Control Panel->Task Scheduler.
Do you still have the problem?