Search found 3708 matches

by Adrian (Softland)
Wed Nov 24, 2021 12:02 pm
Forum: Troubleshooting
Topic: FBackup 9 cannot run in XP SP3
Replies: 5
Views: 100

Re: FBackup 9 cannot run in XP SP3

Hi,

Did you restart the computer after you turned off the antivirus?
Please make sure the Backup4all service is running in Control Panel->Administrative tools->Services.
by Adrian (Softland)
Mon Nov 22, 2021 7:36 am
Forum: Troubleshooting
Topic: FBackup 9 cannot run in XP SP3
Replies: 5
Views: 100

Re: FBackup 9 cannot run in XP SP3

Hi,

Please put the bservice.exe process (from FBackup 9 installation folder) in the exceptions list of the antivirus/firewall.
Then try again to run FBackup 9.
by Adrian (Softland)
Mon Nov 15, 2021 12:14 pm
Forum: Troubleshooting
Topic: FBackup Will Not Stay Minimized at Startup
Replies: 1
Views: 84

Re: FBackup Will Not Stay Minimized at Startup

Hi,

If FBackup starts in tray, there is no need for the FBackup interface to start minimized.
Also the scheduled tasks runs fine, no matter if the interface is open or not.
by Adrian (Softland)
Thu Nov 11, 2021 9:48 am
Forum: Troubleshooting
Topic: FBackup to Google Drive creates copies of files.
Replies: 1
Views: 103

Re: FBackup to Google Drive creates copies of files.

Hi,

We found the problem and we will fix it.
by Adrian (Softland)
Tue Nov 09, 2021 2:26 pm
Forum: Troubleshooting
Topic: Weekly backup running every day
Replies: 3
Views: 382

Re: Weekly backup running every day

Hi,

We received only 3 log files from you.
Please send us the entire Logs folder.
by Adrian (Softland)
Thu Nov 04, 2021 10:51 am
Forum: Tutorials
Topic: Protect backup against ransomware
Replies: 3
Views: 169

Re: Protect backup against ransomware

Hi,

FBackup is free.
If you purchased Backup4all, our commercial edition, please send an email to the sales department asking for refund (sales[at]backup4all[dot]com)
by Adrian (Softland)
Tue Nov 02, 2021 1:13 pm
Forum: Tutorials
Topic: Protect backup against ransomware
Replies: 3
Views: 169

Re: Protect backup against ransomware

Hi,

FBackup does not offer such a protection.
You can use FBackup to back up your files to a cloud destination in order to protect them in case of a ransomware attack.
by Adrian (Softland)
Tue Nov 02, 2021 1:06 pm
Forum: General
Topic: Backup freezes
Replies: 28
Views: 17279

Re: Backup freezes

Hi,

Was there any bug report generated?
If yes, please send it to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Oct 29, 2021 2:23 pm
Forum: Tutorials
Topic: Mirror backup with new version on old-version archive
Replies: 1
Views: 398

Re: Mirror backup with new version on old-version archive

Hi,

I think you want to import the backup jobs from v8 to v9 and continue the backups with FBackup v9, is that correct?
You can import the jobs if you go to File->Tools->Import from version 8.
by Adrian (Softland)
Fri Oct 29, 2021 2:22 pm
Forum: Troubleshooting
Topic: Weekly backup running every day
Replies: 3
Views: 382

Re: Weekly backup running every day

Hi, Did you schedule the backup to run under the same user account you are logged on with? If you schedule it to run under a different user account, the scheduled task won't appear in FBackup (as long as you are logged on with a different account). In order to find why the backup was running daily, ...