Search found 3857 matches

by Adrian (Softland)
Tue Jun 06, 2023 12:27 pm
Forum: Troubleshooting
Topic: FB Stuck at 1 File
Replies: 6
Views: 4710

Re: FB Stuck at 1 File

Hi,

Please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Mon May 22, 2023 12:25 pm
Forum: Troubleshooting
Topic: FBackup - Receiving "Source error (code 87)"
Replies: 1
Views: 71

Re: FBackup - Receiving "Source error (code 87)"

Hi,

1. Can you manually copy that file to another location?
2. Do you have this problem with the same files every time you run the backup?
by Adrian (Softland)
Mon Apr 24, 2023 7:26 am
Forum: Troubleshooting
Topic: backup creates weid files, no backup .zip
Replies: 8
Views: 3615

Re: backup creates weid files, no backup .zip

Hi,

Please make sure you download the full setup of FBackup. Then try to install it.
by Adrian (Softland)
Mon Apr 24, 2023 7:24 am
Forum: Troubleshooting
Topic: Destination error (code 5). Access is denied.
Replies: 9
Views: 3219

Re: Destination error (code 5). Access is denied.

Hi,

Yes, you can send us an email if you have questions about FBackup.
by Adrian (Softland)
Tue Mar 14, 2023 9:02 am
Forum: General
Topic: Error deleting long path file
Replies: 5
Views: 15252

Re: Error deleting long path file

Hi,

I'm glad the problem is solved.
by Adrian (Softland)
Thu Feb 23, 2023 6:53 am
Forum: Troubleshooting
Topic: Build 335 (8.8) installation hangs
Replies: 5
Views: 2685

Re: Build 335 (8.8) installation hangs

Hi,

Can you give me access to your computer remotely?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
by Adrian (Softland)
Wed Feb 22, 2023 6:39 am
Forum: Troubleshooting
Topic: Build 335 (8.8) installation hangs
Replies: 5
Views: 2685

Re: Build 335 (8.8) installation hangs

Hi,

Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
by Adrian (Softland)
Wed Feb 22, 2023 6:37 am
Forum: Troubleshooting
Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Replies: 3
Views: 11923

Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB

Hi,

Please download and install the latest version of FBackup 9.8.725 from: https://www.fbackup.com/download/setup/fbsetup-full.exe
by Adrian (Softland)
Tue Feb 14, 2023 11:59 am
Forum: Troubleshooting
Topic: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.
Replies: 1
Views: 15485

Re: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.

Hi,

The files should be uploaded in the folder you indicate.
If that is not working, please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Feb 14, 2023 11:58 am
Forum: Troubleshooting
Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Replies: 3
Views: 11923

Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB

Hi,

We scan each release with over 60 antivirus applications, no problems were found.
Do you use the latest version of FBackup 9.8.725?