Search found 3814 matches

by Adrian (Softland)
Thu Jul 07, 2022 7:25 am
Forum: Troubleshooting
Topic: FBackup to Google Drive creates copies of files.
Replies: 9
Views: 888

Re: FBackup to Google Drive creates copies of files.

Hi,

We were not able to reproduce the problem even using the same settings for backup.
In such a case, we recommend you to start with a new backup job.
by Adrian (Softland)
Wed Jul 06, 2022 11:03 am
Forum: General
Topic: Can't Delte Scheduled Jbs
Replies: 1
Views: 10

Re: Can't Delte Scheduled Jbs

Hi,

Please try to delete them from Control Panel->Task Scheduler.
Do you still have the problem?
by Adrian (Softland)
Tue Jul 05, 2022 9:34 am
Forum: Troubleshooting
Topic: FBackup to Google Drive creates copies of files.
Replies: 9
Views: 888

Re: FBackup to Google Drive creates copies of files.

Hi,

I could not reproduce the problem here using a standard Mirror backup job.
Can you please send us the .fkc catalog file for that job to info[at]fbackup[dot]com to see the exact settings you used?
If the file is too large for email, please send it using wetransfer.com
by Adrian (Softland)
Wed Jun 22, 2022 5:10 am
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 12
Views: 19810

Re: Deleted files aren't removed from destination

@praczop

Hi, please note version 7 of FBackup is no longer supported. Please upgrade to version 9.
by Adrian (Softland)
Fri Jun 17, 2022 2:19 pm
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 957

Re: FBackup stuck on Update Catalog after backup

Hi,

I'm glad the problem is fixed.
by Adrian (Softland)
Fri Jun 17, 2022 2:18 pm
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 231

Re: FBackup File size difference in shadow copy backups

Hi,

I'm glad the problem is fixed.
by Adrian (Softland)
Wed Jun 15, 2022 9:15 am
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 231

Re: FBackup File size difference in shadow copy backups

Hi,

We made a fix for that problem.
Please download and install the new version 9.7.624 from:
https://fbackup.com/download/setup/fbsetup-full.exe
Let us know if you still have the problem.
by Adrian (Softland)
Fri Jun 10, 2022 1:14 pm
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 231

Re: FBackup File size difference in shadow copy backups

Hi,

Do you have this problem every time?
It could be that file was not correctly copied in destination.