Search found 3925 matches

by Adrian (Softland)
Wed Oct 30, 2024 10:53 am
Forum: Troubleshooting
Topic: Could not start Test for job...
Replies: 5
Views: 547

Re: Could not start Test for job...

Hi,

We found the problem and we will fix it.
by Adrian (Softland)
Fri Oct 25, 2024 8:16 am
Forum: Troubleshooting
Topic: Could not start Test for job...
Replies: 5
Views: 547

Re: Could not start Test for job...

Hi,

I just checked and the correct download link appears for FBackup on our website.
Did you used another way to download the setup file?
Please see if you can reproduce the problem.
by Adrian (Softland)
Mon Oct 21, 2024 5:13 am
Forum: General
Topic: "Access denied" errors after upgrade from v8.9 to 9.0
Replies: 6
Views: 45791

Re: "Access denied" errors after upgrade from v8.9 to 9.0

Hi,

Please make sure that FBackup is not blocked by the antivirus/firewall. Put the entire installation folder in the exceptions list of the antivirus/firewall.
Then restart FBackup and try again to run the backup.
Do you still have the problem?
by Adrian (Softland)
Thu Oct 17, 2024 7:04 am
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 10
Views: 4990

Re: random files not getting backed up

Hi, It is unclear for me how those files are missing from destination as long as they exists in sources. In order to make sure other files are not missing, you can copy-paste the source files to the corresponding destination folder. When Windows will ask if you want to overwrite the files, press Ski...
by Adrian (Softland)
Tue Oct 15, 2024 11:15 am
Forum: Troubleshooting
Topic: Could not start Test for job...
Replies: 5
Views: 547

Re: Could not start Test for job...

Hi,

We found the problem and we will fix it.
by Adrian (Softland)
Tue Oct 15, 2024 8:04 am
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 10
Views: 4990

Re: random files not getting backed up

Hi,

Can you reproduce the problem with a new test backup job using those 4 files?
by Adrian (Softland)
Tue Oct 15, 2024 8:01 am
Forum: Troubleshooting
Topic: Restored data with errors: too long file path?
Replies: 5
Views: 4796

Re: Restored data with errors: too long file path?

@Ryan Gray
That tool will rename the paths if you extract the zip file with it.
Similar results can be accomplished if user manually extracts the files in the root of the drive, having a short path.
by Adrian (Softland)
Fri Oct 11, 2024 7:06 pm
Forum: General
Topic: Warning issued with files I can't locate
Replies: 1
Views: 1133

Re: Warning issued with files I can't locate

Hi,

To ignore those files, please open Backup Properties->Sources.
Uncheck this folder "D:\$RECYCLE.BIN\"
Then press Save and run again the backup.
by Adrian (Softland)
Fri Oct 11, 2024 6:46 pm
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 10
Views: 4990

Re: random files not getting backed up

Hi, FBackup uses the backup catalog to determine which files were backed up. If you perform a restore, that is made file by file, respecting the folder structure. With other words, if FBackup did not backed up a file, it will not restore it as that file does not appear in the backup catalog. You sai...
by Adrian (Softland)
Wed Oct 09, 2024 7:57 am
Forum: Troubleshooting
Topic: random files not getting backed up
Replies: 10
Views: 4990

Re: random files not getting backed up

Hi, You need to use FBackup, not to manually copy/edit/delete files in destination. The backup destination is supposed to be a safe copy of the source files. If you manually change them, when FBackup will try to restore them, it will look for missing files in destination. The new files manually copi...