Search found 3819 matches
- Fri Aug 05, 2022 9:14 am
- Forum: Troubleshooting
- Topic: Google Drive backup testing is very slow.
- Replies: 2
- Views: 49
Re: Google Drive backup testing is very slow.
Hi, There is a communication (request - response) with the Google Drive service for each file. Sometimes the response from Google Drive can be delayed or if you have many files, the server could respond slower after a while. A solution is to use the Full backup type which puts all files in a zip arc...
- Wed Jul 27, 2022 3:18 pm
- Forum: Troubleshooting
- Topic: Tracking down log file errors
- Replies: 1
- Views: 113
Re: Tracking down log file errors
Hi,
The telemetry data seems to be something less important.
But you can check the permissions for those files. Try to manually copy them to another location.
What about if you run the backup with Thunderbird closed?
Does it works?
The telemetry data seems to be something less important.
But you can check the permissions for those files. Try to manually copy them to another location.
What about if you run the backup with Thunderbird closed?
Does it works?
Re: Log Files
Hi,
The indications in log are to search for "warning: " with a space after ":"
The same for "error: "
The indications in log are to search for "warning: " with a space after ":"
The same for "error: "
- Wed Jul 27, 2022 1:32 pm
- Forum: General
- Topic: Can't Delte Scheduled Jbs
- Replies: 3
- Views: 172
Re: Can't Delte Scheduled Jbs
Hi,
I'm glad the problem is fixed.
I'm glad the problem is fixed.
- Tue Jul 12, 2022 8:51 pm
- Forum: Troubleshooting
- Topic: failure after update 146
- Replies: 12
- Views: 3756
Re: failure after update 146
Hi,
I'm glad it works fine for you too.
I'm glad it works fine for you too.
- Thu Jul 07, 2022 7:25 am
- Forum: Troubleshooting
- Topic: FBackup to Google Drive creates copies of files.
- Replies: 9
- Views: 1062
Re: FBackup to Google Drive creates copies of files.
Hi,
We were not able to reproduce the problem even using the same settings for backup.
In such a case, we recommend you to start with a new backup job.
We were not able to reproduce the problem even using the same settings for backup.
In such a case, we recommend you to start with a new backup job.
- Wed Jul 06, 2022 11:03 am
- Forum: General
- Topic: Can't Delte Scheduled Jbs
- Replies: 3
- Views: 172
Re: Can't Delte Scheduled Jbs
Hi,
Please try to delete them from Control Panel->Task Scheduler.
Do you still have the problem?
Please try to delete them from Control Panel->Task Scheduler.
Do you still have the problem?
- Tue Jul 05, 2022 9:34 am
- Forum: Troubleshooting
- Topic: FBackup to Google Drive creates copies of files.
- Replies: 9
- Views: 1062
Re: FBackup to Google Drive creates copies of files.
Hi,
I could not reproduce the problem here using a standard Mirror backup job.
Can you please send us the .fkc catalog file for that job to info[at]fbackup[dot]com to see the exact settings you used?
If the file is too large for email, please send it using wetransfer.com
I could not reproduce the problem here using a standard Mirror backup job.
Can you please send us the .fkc catalog file for that job to info[at]fbackup[dot]com to see the exact settings you used?
If the file is too large for email, please send it using wetransfer.com
- Wed Jun 22, 2022 5:10 am
- Forum: General
- Topic: Deleted files aren't removed from destination
- Replies: 12
- Views: 20336
Re: Deleted files aren't removed from destination
@praczop
Hi, please note version 7 of FBackup is no longer supported. Please upgrade to version 9.
Hi, please note version 7 of FBackup is no longer supported. Please upgrade to version 9.
- Fri Jun 17, 2022 3:12 pm
- Forum: Troubleshooting
- Topic: Using FBackup with a 2nd monitor - inaccessible Properties pop-up window
- Replies: 1
- Views: 592
Re: Using FBackup with a 2nd monitor - inaccessible Properties pop-up window
Hi,
I created a ticket for this problem and we will fix it.
I created a ticket for this problem and we will fix it.