Search found 3846 matches

by Adrian (Softland)
Thu Jan 26, 2023 11:46 am
Forum: General
Topic: Backup freezes
Replies: 31
Views: 25799

Re: Backup freezes

Hi, Is there any error message in the backup log? you can send us the log file to info[at]fbackup[dot]com Please note FBackup was not designed for system backups, but for data files backups only. You should exclude from the backup sources: NTUSER.DAT file and also Windows folder, Program Files folde...
by Adrian (Softland)
Mon Jan 16, 2023 8:10 am
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 135

Re: How long before directories are deleted?

Hi,

Thanks for your answer.
I'm glad the problem is gone.
by Adrian (Softland)
Fri Jan 13, 2023 8:53 am
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 135

Re: How long before directories are deleted?

Hi,

Do you get that warning every time for the same folder?
Or it was only once when the first time occurred.
by Adrian (Softland)
Tue Jan 10, 2023 12:23 pm
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 135

Re: How long before directories are deleted?

Hi,

If the destination folder is not there (it was probably deleted outside FBackup), it cannot be deleted.
by Adrian (Softland)
Tue Jan 10, 2023 12:05 pm
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 478

Re: Latest Update contains Virus!

Hi,

That is strange. Please let us know if you have any other problems.
by Adrian (Softland)
Thu Jan 05, 2023 9:41 am
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 478

Re: Latest Update contains Virus!

Hi,

That is a false positive, we contacted Microsoft about that.
We made a new release which is no longer detected as a virus.
Please install the new version 9.8.708.
by Adrian (Softland)
Wed Jan 04, 2023 10:35 am
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 478

Re: Latest Update contains Virus!

@dmacin

Try to uninstall and reinstall FBackup. Do you still have the problem?
by Adrian (Softland)
Wed Jan 04, 2023 10:09 am
Forum: Troubleshooting
Topic: How long before directories are deleted?
Replies: 7
Views: 135

Re: How long before directories are deleted?

Hi,

If there were warnings while trying to delete the folders, it means they remained in destination since that moment.
If it was recently or with the current build, we should investigate the situation to see why the warnings appeared. Can you send us the backup log for that execution?
by Adrian (Softland)
Fri Dec 30, 2022 11:32 pm
Forum: Troubleshooting
Topic: Latest Update contains Virus!
Replies: 14
Views: 478

Re: Latest Update contains Virus!

Hi,

That is a false positive.
by Adrian (Softland)
Mon Dec 19, 2022 10:00 am
Forum: Troubleshooting
Topic: The backup from one hard disk to another - takes a few hours
Replies: 13
Views: 597

Re: The backup from one hard disk to another - takes a few hours

Hi,

Let us know if you have any other questions.