Search found 2 matches

by metrontech
Mon Sep 16, 2013 2:52 pm
Forum: Troubleshooting
Topic: Can't logoff
Replies: 3
Views: 2575

Re: Can't logoff

How do I get you the log?

What I know is the client is saying that at the end of the day it can't log off

But during the day he tried it a few times and it works

When I kill the process it logs off immediately

Thanks for the help

Mike
by metrontech
Fri Sep 13, 2013 12:12 am
Forum: Troubleshooting
Topic: Can't logoff
Replies: 3
Views: 2575

Can't logoff

For some reason the taskbar icon running in processes has to be killed in order for the computer to allow us to logoff

Anyone have the same thing happening?

Basicall CTRL ATL DEL and then kill the FBACKUP process and it allows us to logoff

Please help!!