Search found 13 matches

by mdawn
Wed Apr 15, 2015 6:16 pm
Forum: Troubleshooting
Topic: Scheduled Backup Cannot Be Disabled
Replies: 3
Views: 1199

Re: Scheduled Backup Cannot Be Disabled

update: I was given access to the admin account and was then able to delete the backup. If it returns, I'll post back here. Thanks.
by mdawn
Wed Apr 15, 2015 3:15 pm
Forum: Troubleshooting
Topic: Scheduled Backup Cannot Be Disabled
Replies: 3
Views: 1199

Re: Scheduled Backup Cannot Be Disabled

No, I do not use an admin account.

yes, the backup was made with the same account that I use.
by mdawn
Tue Apr 14, 2015 3:25 pm
Forum: Troubleshooting
Topic: Scheduled Backup Cannot Be Disabled
Replies: 3
Views: 1199

Scheduled Backup Cannot Be Disabled

I am running Windows 7 with FBackup 5.3. I cannot edit or delete one scheduled backup: Clicking on it gives me the following error message: The scheduled backup cannot be disabled. Access is denied. Any edits I make are not saved/seen. The backup is run via the Windows Scheduler and is run in the Ma...
by mdawn
Mon May 19, 2014 3:04 pm
Forum: Troubleshooting
Topic: update katalog
Replies: 6
Views: 1421

Re: update katalog

LOL. My outgoing email is capped at 20MB. There is no way a 300MB file will be zipped below 20MB. But I rebooted a few more times and then left it open for 3 days and it seems to have cleared this problem. This week's new problem: VSS copy is not working on outlook files and they cannot be backed up...
by mdawn
Thu Apr 24, 2014 2:10 pm
Forum: Troubleshooting
Topic: update katalog
Replies: 6
Views: 1421

Re: update katalog

The file is large - around 300 MB - where can I upload it?
by mdawn
Wed Apr 23, 2014 3:13 am
Forum: Troubleshooting
Topic: update katalog
Replies: 6
Views: 1421

Re: update katalog

I am having the same problem - when I open the log file, it is not finished but "stalled" 3 hrs ago (that's the time of the last stamp: "[4/22/2014 5:50:58 PM] Deleting folder N:/FolderName" It looks like the files were backed up correctly to the external drive, but as FBackup tr...
by mdawn
Wed Apr 16, 2014 11:24 pm
Forum: Troubleshooting
Topic: FBackup Configuration Plugin
Replies: 3
Views: 1266

Re: FBackup Configuration Plugin

Yes, we found it (for future users, the plugin is in the drop down window after you click on New Backup). I made a backup of all the configuration (all items were checked) and called it "Config". I copied the file to the new PC and opened up the backup job "Config." I then clicke...
by mdawn
Wed Apr 16, 2014 6:28 am
Forum: Troubleshooting
Topic: FBackup Configuration Plugin
Replies: 3
Views: 1266

Re: FBackup Configuration Plugin

As am additional data point, when we installed FBackup build 414 on the new computer, the FBackup Configuration Plugin is also missing. Does this mean we can no longer save our configurations when we move to new computers?
by mdawn
Wed Apr 16, 2014 1:07 am
Forum: Troubleshooting
Topic: FBackup Configuration Plugin
Replies: 3
Views: 1266

FBackup Configuration Plugin

We just updated to the latest version of FBackup (went from version 5.0.358 to build 414) but still cannot find the FBackup Configuration Plugin. If I un-install and re-install FBackup build 414, will that include the plugin? And what happens to the existing/saved backup jobs? Will I lose them? We'r...
by mdawn
Mon Nov 18, 2013 9:53 pm
Forum: Troubleshooting
Topic: btray.exe preventing shutdown
Replies: 24
Views: 6427

Re: btray.exe preventing shutdown

FBackup 5 build 240 is preventing my computer from shutting down. First the backup hangs. I try to cancel the backup and then the entire program hangs. I cannot kill the process in the task manager (there are several bBackup processes like bbackup.exe and btray.exe and I cannot kill any of them). if...

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