Search found 4 matches

by DLK
Mon Jul 19, 2021 5:52 pm
Forum: Troubleshooting
Topic: FBackup V9.1 hangs at startup refreshing drives information
Replies: 6
Views: 15463

Re: FBackup V9.1 hangs at startup refreshing drives information

Hi, I found the problem! On my system, I have a USB-attached 3.5" floppy drive. If there is no floppy disk inserted in the drive when starting FBackup, the "Refreshing drives information" process appears to attempt to access the floppy drive and waits until a floppy disk is inserted o...
by DLK
Fri Jul 16, 2021 2:52 pm
Forum: Troubleshooting
Topic: FBackup V9.1 hangs at startup refreshing drives information
Replies: 6
Views: 15463

Re: FBackup V9.1 hangs at startup refreshing drives information

Hi, Here's some further followup testing of what was suggested: (I waited much longer for results) 1) FBackup startup actually does start up after about 4 to 6 minutes ! 2) FBackup create a new backup job takes about 22 minutes showing a black window before the backup create window appears 3) Runnin...
by DLK
Fri Jul 16, 2021 1:13 pm
Forum: Troubleshooting
Topic: FBackup V9.1 hangs at startup refreshing drives information
Replies: 6
Views: 15463

Re: FBackup V9.1 hangs at startup refreshing drives information

Hi,
I did as you suggested and the problem is still there - it just hangs so I cannot create a new backup job or anything else.
by DLK
Fri Jul 16, 2021 2:15 am
Forum: Troubleshooting
Topic: FBackup V9.1 hangs at startup refreshing drives information
Replies: 6
Views: 15463

FBackup V9.1 hangs at startup refreshing drives information

I recently updated to a new PC running Windows 10 Pro edition 20H2 with Intel Core i7, 16GB RAM, 512GB SSD, 1TB HDD and have downloaded and installed the latest FBackup version 9.1.369, but it does not successfully start up. When I run FBackup, it shows the FBackup banner screen with "Refreshin...