Search found 9 matches

by ksmith
Thu Jun 16, 2022 11:32 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12190

Re: FBackup stuck on Update Catalog after backup

updated to this version, backup completed and catalog updated in less than 2 minutes

thanks for your support effort
by ksmith
Thu Jun 16, 2022 11:30 am
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 5394

Re: FBackup File size difference in shadow copy backups

updated to this version, backup completed with no size errors

thanks for your support effort
by ksmith
Wed Jun 15, 2022 6:46 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12190

Re: FBackup stuck on Update Catalog after backup

can you share the link please - the latest version on the website is still 617
by ksmith
Tue Jun 14, 2022 6:48 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12190

Re: FBackup stuck on Update Catalog after backup

I have had 3 attempts to send the files to you with no success - at first I thought it was because of catalog file size, but last attempt was a very small log file. The message returned is: Reporting-MTA: dns; vps830.pairvps.com X-Postfix-Queue-ID: 0B19B1A1AC0 X-Postfix-Sender: rfc822; [email protected]...
by ksmith
Sat Jun 11, 2022 3:01 am
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 5394

Re: FBackup File size difference in shadow copy backups

yes every time the job is run, different files on different runs

is the file size comparison done against the live directory or the shadow copy? if against the live directory this will always be a problem
by ksmith
Thu Jun 09, 2022 10:32 am
Forum: Troubleshooting
Topic: FBackup File size difference in shadow copy backups
Replies: 5
Views: 5394

FBackup File size difference in shadow copy backups

FBackup 9.7 build 617, Windows 11 doing a backup of Windows Users directory, FBackup creates the shadow copy and copies the files but during the test phase reports some warnings: Warning: Size of file <filename> in destination (1350) is different than the size stored in catalog (750) this is a live ...
by ksmith
Wed Jun 08, 2022 6:43 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12190

Re: FBackup stuck on Update Catalog after backup

this is a Mirror backup job copying new/changed files only, I have just run the job again - 37 files to be backed up, copying took less than a minute but after 15 minutes it shows it is still updating the catalog, I will leave it to run to completion
by ksmith
Wed Jun 08, 2022 6:21 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12190

Re: FBackup stuck on Update Catalog after backup

I uninstalled the old version and removed all app data then installed build 617 using the link provided then re-created the backup job and ran it, this time letting it run till it completed, and yes it did eventually complete the total time for the job was 51 minutes - the size was 60,154 files, 3.7...
by ksmith
Mon Jun 06, 2022 6:21 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12190

FBackup stuck on Update Catalog after backup

FBackup 9.7 Windows 11 new install

after creating a backup job (mirror, files) and running it the file copy completes but the job stays at Update Catalog and never completes, also trying to stop or cancel the backup then never completes either

how do I fix this?