Search found 3886 matches

by Adrian (Softland)
Wed Nov 05, 2014 7:30 am
Forum: General
Topic: Copy files to network drive
Replies: 3
Views: 3536

Re: Copy files to network drive

Hi,

By default, the .bak files are excluded from backup. You can disable the filter which exclude them from Backup Properties->Filters.
Just uncheck the "Active" box and press Save.
Try again to run the backup.
by Adrian (Softland)
Tue Nov 04, 2014 8:56 am
Forum: General
Topic: Copy files to network drive
Replies: 3
Views: 3536

Re: Copy files to network drive

Hi,

You can use the Mirror backup type in FBackup for that.
It will create in destination an exact copy of the sources files and then only new and modified files will be backed up, updating the existing files in destination.
by Adrian (Softland)
Thu Oct 30, 2014 10:05 am
Forum: Troubleshooting
Topic: Problem with mirror option
Replies: 3
Views: 2419

Re: Problem with mirror option

Hi,

In this case, please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Oct 30, 2014 9:49 am
Forum: Troubleshooting
Topic: Aborting BackUp jammed in FBacukUp 5.1
Replies: 1
Views: 2363

Re: Aborting BackUp jammed in FBacukUp 5.1

Hi,

Please kill the fbackup.exe process from Task Manager.
Restart FBackup and try again to delete that job.
by Adrian (Softland)
Thu Oct 30, 2014 9:46 am
Forum: General
Topic: Full backup without clearing the destination repository?
Replies: 3
Views: 3774

Re: Full backup without clearing the destination repository?

Hi,

You can use the Mirror backup type for that. The backup in destination is updated with new and modified files.
The files deleted in sources are not removed from backup in destination, only if you select the "Remove excluded or deleted files from backup" option from the Mirror page.
by Adrian (Softland)
Fri Oct 24, 2014 1:03 pm
Forum: Troubleshooting
Topic: Destination file different size than stored in catalog
Replies: 6
Views: 14896

Re: Destination file different size than stored in catalog

Hi,

Please send us multiple logs for this problem, so we can look closely and see what the problem is. Send them to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Oct 24, 2014 12:47 pm
Forum: Troubleshooting
Topic: FBackup won't start
Replies: 3
Views: 2712

Re: FBackup won't start

Hi,

Reinstalling FBackup will not affect the backup jobs.
Please make sure you have the latest version which is now 5.1.613.
When the "loading job catalogs" appears again, please wait 10 minutes and a bug report will be generated. Send that report to us.
by Adrian (Softland)
Fri Oct 24, 2014 12:30 pm
Forum: General
Topic: Shutting down before other backups are complete
Replies: 8
Views: 5169

Re: Shutting down before other backups are complete

Hi,

The problem was not fixed yet. I cannot tell you exactly when it will be fixed.
by Adrian (Softland)
Fri Oct 24, 2014 12:29 pm
Forum: Troubleshooting
Topic: Destination won't change
Replies: 1
Views: 2150

Re: Destination won't change

Hi,

Are E: and G: similar drives purchased at the same time?
If yes, please try to format one of them to get a different hardware id.