Search found 3886 matches

by Adrian (Softland)
Mon Oct 20, 2014 11:40 am
Forum: Troubleshooting
Topic: Restore cannot find 1_FBackup Configuration
Replies: 1
Views: 2558

Re: Restore cannot find 1_FBackup Configuration

Hi,

It seems the version of the catalog you restored is older than the one in destination.
Please delete the backup job from FBackup and open the .fkc catalog file from the backup destination.
That will recreate the backup job in FBackup so you can run the restore.
by Adrian (Softland)
Mon Oct 20, 2014 11:31 am
Forum: General
Topic: iCloud Drive
Replies: 1
Views: 3631

Re: iCloud Drive

Hi,

At this moment that is not possible.
by Adrian (Softland)
Mon Oct 20, 2014 11:31 am
Forum: Troubleshooting
Topic: Destination file different size than stored in catalog
Replies: 6
Views: 14756

Re: Destination file different size than stored in catalog

Hi,

Was the backup executed under the same user account?
by Adrian (Softland)
Mon Oct 20, 2014 11:15 am
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 7997

Re: FBackup used to not close after backup

Hi,

Please close FBackup and rename the "Layout.ini" file from: "C:\Users\<current user>\AppData\Roaming\Softland\FBackup 5\"
Start FBackup and see if you still have the problem.
by Adrian (Softland)
Mon Oct 20, 2014 10:57 am
Forum: Troubleshooting
Topic: Shadow Copy
Replies: 7
Views: 4951

Re: Shadow Copy

Hi,

For a scheduled backup: please open Backup Properties->Scheduler->Edit.
Set a username and password for an administrator account in order to run every time that job as administrator.
by Adrian (Softland)
Mon Oct 20, 2014 10:25 am
Forum: Troubleshooting
Topic: Warnings during backup
Replies: 6
Views: 4215

Re: Warnings during backup

Hi,

When you create a new backup job using the backup wizard, on the second step you have: "What do you want to backup?". In the sources list, please select the plugin you want to use. Finish the wizard and run the backup.
by Adrian (Softland)
Thu Oct 16, 2014 1:02 pm
Forum: Troubleshooting
Topic: Warnings during backup
Replies: 6
Views: 4215

Re: Warnings during backup

Hi,

If the FBackup interface is not responding you can try to kill the fbackup.exe process or bbackup.exe from Task Manager.

For the applications you want to backup, we recommend you to use the backup plugins in order to back them up.
by Adrian (Softland)
Thu Oct 16, 2014 12:59 pm
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 7997

Re: FBackup used to not close after backup

Hi,

Please try to create a new scheduled task, do you have the same problem?
by Adrian (Softland)
Tue Oct 14, 2014 11:40 am
Forum: Tutorials
Topic: Saving and restoring jobs
Replies: 3
Views: 13248

Re: Saving and restoring jobs

Hi, You need to create a new job for FBackup configurations. In the sources list, select from the top list "FBackup configurations". Run that backup. After you reinstall Windows, please install FBackup, then open the .fkc catalog file for the above job from the backup destination. The back...
by Adrian (Softland)
Tue Oct 14, 2014 11:35 am
Forum: General
Topic: FBackup used to not close after backup
Replies: 15
Views: 7997

Re: FBackup used to not close after backup

Hi,

Please close FBackup, then go to "C:\Users\<current user>\AppData\Roaming\Softland\FBackup 5\" and rename the "Layout.ini" file.
Try again to run FBackup, do you still have the problem?