FBackup Forum

Hi,

You can use Backup4all for OTB devices or you can use the Portable edition of Backup4all for other removable drives or external hard drives.

Hi,

Can you run any other task (manually created in Task Scheduler) on that computer using the same user account?

Backing up open files has the following limitations: It works - only on Windows XP or newer - only for users with administrator access rights to copy open files - only on local hard drives - only on NTFS formatted partitions - only if the VSS (Volume Shadow Service) is running and it is properly con...

Hi,

What version of Windows do you have?
Is the scheduled task created to run under a normal local user? or is a domain user account.

Hi,

Do you have the same problem if you back up to a local destination?

Hi,

Does the backup works fine if you are logged on at the scheduler time?
What if you manually run the backup?

Hi,

In our commercial edition (Backup4all), there is also another type of backup versions limitation which removes the old backup only after the new one is created.

Hi,

Can you give me access to your computer using TeamViewer?
Please write us an email to info[at]fbackup[dot]com to discuss when I can connect.

Hi,

Please send me the last backup log to info[at]fbackup[dot]com, to see where that folder appears.

Hi,

We found the problem and we will fix it.
In the meantime, please put the shutdown action on the last backup executed or schedule that backup few minutes later, to make sure it would be the last one executed.