Search found 3886 matches

by Adrian (Softland)
Tue Aug 12, 2014 9:00 am
Forum: General
Topic: How do I back up to pre-existent files and folders?
Replies: 4
Views: 5008

Re: How do I back up to pre-existent files and folders?

Hi, FBackup won't help for syncronization, so it won't recognize what files you already have in there unless they were backed with FBackup already. Also, you cannot customize the name of the folder where it backs up.
by Adrian (Softland)
Tue Aug 12, 2014 8:57 am
Forum: General
Topic: Installation version 5.1.549.0 Can't instal 5.1.549.0
Replies: 16
Views: 11058

Re: Installation version 5.1.549.0 Can't instal 5.1.549.0

Thank you, we've reproduced the problem and we'll fix it in the next build. In the meantime this is what you can do to install it: 1. Uninstall your current FBackup version from Control Panel. 2. After it finishes, download the .msi setup and run it to install FBackup 5.1 version 549: http://downloa...
by Adrian (Softland)
Mon Aug 11, 2014 12:27 pm
Forum: General
Topic: Anyway to backup NAS drive?
Replies: 1
Views: 3055

Re: Anyway to backup NAS drive?

Sorry, FBackup cannot add as sources network files. You can try this with Backup4all Pro (there's a 30 day trial available) as it supports network sources.
by Adrian (Softland)
Mon Aug 11, 2014 12:25 pm
Forum: General
Topic: Installation version 5.1.549.0 Can't instal 5.1.549.0
Replies: 16
Views: 11058

Re: Installation version 5.1.549.0 Can't instal 5.1.549.0

To troubleshoot this further we need the installation log files: 1. Go to your windows TEMP folder c:\Users\<yourwindowsusername>\AppData\Local\Temp\ or just use in Windows Explorer environment variables to open it %TEMP% 2. There should be 1 or multiple .log files that start with "FBackup_5.1&...
by Adrian (Softland)
Mon Aug 11, 2014 12:23 pm
Forum: Troubleshooting
Topic: Fbackup not starting
Replies: 6
Views: 3919

Re: Fbackup not starting

Please follow these steps to fix the problem: 1. Go to the list of Services and stop the FBackup5Srv service 2. Kill any FBackup processes that are listed in Task Manager: FBackup.exe bTray.exe bShutdownSched.exe bService.exe bBackup.exe bTest.exe bRestore.exe bCleanup.exe 3. Start the FBackup 5 ser...
by Adrian (Softland)
Fri Aug 08, 2014 2:25 pm
Forum: Troubleshooting
Topic: [Plugins de Backup] Fbackup falta arquivos no backup
Replies: 2
Views: 2487

Re: [Plugins de Backup] Fbackup falta arquivos no backup

Hi,

Please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Aug 08, 2014 2:18 pm
Forum: General
Topic: Date for the trial is expired after 0 days
Replies: 1
Views: 2814

Re: Date for the trial is expired after 0 days

Hi,

Please send us an email to support[at]backup4all[dot]com and ask them for an extra trial key for Backup4all.
by Adrian (Softland)
Fri Aug 08, 2014 2:17 pm
Forum: General
Topic: Installation version 5.1.549.0 Can't instal 5.1.549.0
Replies: 16
Views: 11058

Re: Installation version 5.1.549.0 Can't instal 5.1.549.0

Hi,

Please make sure the antivirus/firewall is not blocking the installation.
Put FBackup in the exceptions list of the antivirus/firewall and try again.
by Adrian (Softland)
Thu Aug 07, 2014 12:24 pm
Forum: Troubleshooting
Topic: 1000+ skipped files
Replies: 1
Views: 2255

Re: 1000+ skipped files

Hi,

What version of Backup4all do you use?
by Adrian (Softland)
Thu Aug 07, 2014 12:08 pm
Forum: General
Topic: Destination Drive Replacement Question
Replies: 3
Views: 4352

Re: Destination Drive Replacement Question

Hi,

In your case, yes.