Search found 3885 matches

by Adrian (Softland)
Thu Jul 31, 2014 11:06 am
Forum: General
Topic: Recycle Bin
Replies: 2
Views: 3900

Re: Recycle Bin

Hi,

That cannot be done as "Recycle Bin" is not a location that can be selected.
by Adrian (Softland)
Thu Jul 24, 2014 11:57 am
Forum: Troubleshooting
Topic: Installation hangs at 91%
Replies: 5
Views: 2729

Re: Installation hangs at 91%

Hi, It seems you have an antivirus that is removing the downloaded file during the installation. Please try to install FBackup using the full setup from: http://www.soft112.com/out/http%253A%252F%252Fwww.fbackup.com%252Fdownload%252Fsetup%252Ffbsetup-full.exe?label=fbackup-5-0-483&action=freewar...
by Adrian (Softland)
Tue Jul 22, 2014 9:44 am
Forum: General
Topic: FBackup fails to backup all files selected
Replies: 2
Views: 2918

Re: FBackup fails to backup all files selected

Hi,

Please send me the last backup log and also the .fkc catalog catalog file from the backup destination, to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Jul 22, 2014 9:40 am
Forum: Troubleshooting
Topic: Installation hangs at 91%
Replies: 5
Views: 2729

Re: Installation hangs at 91%

Hi,

Please delete the temporary folder to and also the registry items of FBackup.
Do you still have the problem?
by Adrian (Softland)
Tue Jul 22, 2014 9:38 am
Forum: Troubleshooting
Topic: Problem when upgrading
Replies: 4
Views: 2659

Re: Problem when upgrading

Hi,

Can you give me access to your computer using Teamviewer? Write us an email to info[at]fbackup[dot]com to discuss the time when to connect.
No other clients reported such a problem.
by Adrian (Softland)
Tue Jul 22, 2014 9:36 am
Forum: Troubleshooting
Topic: Not seeing Plugins in FBackup 5 Advanced mode
Replies: 6
Views: 2719

Re: Not seeing Plugins in FBackup 5 Advanced mode

Hi,

Advanced mode means to open more options, but Advanced page is different.
The meaning is to open Advanced mode and go to Sources page.
There you can see the dropdown list with the plugins installed.
by Adrian (Softland)
Tue Jul 22, 2014 9:15 am
Forum: Troubleshooting
Topic: Mirror backup issue on New Install of fbackup
Replies: 5
Views: 4553

Re: Mirror backup issue on New Install of fbackup

Hi,

FBackup is using its own backup catalog to keep information about the backed up files.
If you manually copied the files there, FBackup won't recognize them. All files will be backed up.
by Adrian (Softland)
Tue Jul 22, 2014 9:04 am
Forum: Troubleshooting
Topic: Full-Type Backup is not copying new files
Replies: 2
Views: 2126

Re: Full-Type Backup is not copying new files

Hi,

Please send us the last backup log and the .fkc file from the backup destination, to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Jul 18, 2014 12:23 pm
Forum: Troubleshooting
Topic: asks for password for each file to restore
Replies: 4
Views: 2585

Re: asks for password for each file to restore

Hi,

In File->Options->Passwords, is the "Store the passwords in the local Windows account" selected?
If not, please select that option, go to Backup Properties, set the password for compressed zip and try again.
by Adrian (Softland)
Fri Jul 18, 2014 12:18 pm
Forum: Troubleshooting
Topic: Maximum file size? Multiple uploads?
Replies: 3
Views: 3250

Re: Maximum file size? Multiple uploads?

Hi,

It seems to be a limitation from the docs.live.net, or that is the message received.
There is nothing attached.