Search found 3886 matches

by Adrian (Softland)
Thu Mar 27, 2014 8:22 am
Forum: General
Topic: Why my pc become slow
Replies: 5
Views: 3351

Re: Why my pc become slow

Hi,

What is the size of the backup you run? How many files?
Can you describe shortly your computer configuration performance and OS?
by Adrian (Softland)
Wed Mar 26, 2014 12:27 pm
Forum: Troubleshooting
Topic: sauvegarde abandonnée
Replies: 6
Views: 2551

Re: sauvegarde abandonnée

Hi,

Please change the interface language in English, do you still have the problem?
by Adrian (Softland)
Wed Mar 26, 2014 12:19 pm
Forum: Troubleshooting
Topic: What does this mean...
Replies: 11
Views: 6665

Re: What does this mean...

Hi,

Please send me these folders:
c:\ProgramData\Softland\FBackup 5\Bugs
c:\ProgramData\Softland\FBackup 5\ServiceLogs
Put them into a zip archive and send it to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Mar 25, 2014 1:36 pm
Forum: Troubleshooting
Topic: Cannot find the log file
Replies: 1
Views: 2435

Re: Cannot find the log file

Hi,

Is that a large backup log?
The log folder size is limited so please make sure the log is not deleted because of the size limit.
Try to see the log file before the backup execution ends.
by Adrian (Softland)
Tue Mar 25, 2014 1:26 pm
Forum: Troubleshooting
Topic: FBackup skips updated Truecrypt containers.
Replies: 1
Views: 2158

Re: FBackup skips updated Truecrypt containers.

Hi,

In this case, I suggest you to use the Full backup type and back up the whole file each time.
by Adrian (Softland)
Tue Mar 25, 2014 1:21 pm
Forum: Troubleshooting
Topic: FBackup 5 schedule runs but does nothing
Replies: 25
Views: 10463

Re: FBackup 5 schedule runs but does nothing

Hi,

Do you have the same problem if you are logged in at the scheduler time?
by Adrian (Softland)
Tue Mar 25, 2014 1:11 pm
Forum: Troubleshooting
Topic: Version 5.0 Build 396 Access Violation Errors
Replies: 4
Views: 2763

Re: Version 5.0 Build 396 Access Violation Errors

Hi,

Please try again using a local administrator account. Do you have the same problem?
If not, please make sure the domain account you use has enough permissions for the necessarily operation.
by Adrian (Softland)
Tue Mar 25, 2014 1:09 pm
Forum: General
Topic: Changing destination for backup
Replies: 2
Views: 3075

Re: Changing destination for backup

Hi, If you change the backup destination from Backup Properties, the catalog will be deleted and a new complete backup will start. I recommend you to manually delete the job from FBackup, then open the .fkc catalog file from the backup destination. You will be asked if you want to change the backup ...
by Adrian (Softland)
Fri Mar 21, 2014 12:47 pm
Forum: Troubleshooting
Topic: Version 5.0 Build 396 Access Violation Errors
Replies: 4
Views: 2763

Re: Version 5.0 Build 396 Access Violation Errors

Hi,

Do you use an administrator account?
by Adrian (Softland)
Fri Mar 21, 2014 12:41 pm
Forum: Troubleshooting
Topic: FBackup 5 schedule runs but does nothing
Replies: 25
Views: 10463

Re: FBackup 5 schedule runs but does nothing

Hi,

Please send us the last backup log for that job, to info[at]fbackup[dot]com