Search found 3886 matches

by Adrian (Softland)
Fri Mar 21, 2014 12:16 pm
Forum: Troubleshooting
Topic: What is triggering Themida popup
Replies: 7
Views: 5069

Re: What is triggering Themida popup

Hi,

We cannot tell you which application is the problem.
by Adrian (Softland)
Fri Mar 21, 2014 11:07 am
Forum: Troubleshooting
Topic: Each backup starts from scratch - PLEASE HELP
Replies: 5
Views: 2925

Re: Each backup starts from scratch - PLEASE HELP

Hi,

By default, when using the Mirror backup type, only new and modified files should be added to backup.
Please send us the last backup log and also the .fkc catalog file from the backup destination to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Mar 21, 2014 10:10 am
Forum: General
Topic: New Version Keeps Adding Icons
Replies: 3
Views: 3144

Re: New Version Keeps Adding Icons

Hi,

With FBackup 5 you are not allowed to move or delete the FBackup folder from the start menu.
If you delete it, when you start the application it will be recreated.
by Adrian (Softland)
Fri Mar 21, 2014 10:08 am
Forum: Tutorials
Topic: Setup on Windows Server 2003 does not work
Replies: 1
Views: 9593

Re: Setup on Windows Server 2003 does not work

Hi,

FBackup is compatible with Windows server 2003.
Please make sure there is no firewall/antivirus that blocks FBackup setup.
by Adrian (Softland)
Tue Mar 18, 2014 2:06 pm
Forum: Troubleshooting
Topic: FBackup 5 schedule runs but does nothing
Replies: 25
Views: 10456

Re: FBackup 5 schedule runs but does nothing

Hi,

Do you use an administrator account?
If you check the option to "Run only when user is logged on", the scheduler won't run if the computer is in sleep/hibernate mode.
by Adrian (Softland)
Tue Mar 18, 2014 2:01 pm
Forum: Troubleshooting
Topic: What is triggering Themida popup
Replies: 7
Views: 5069

Re: What is triggering Themida popup

Hi,

The message is not about the firewall, it is about a monitoring program running on your computer. I cannot tell you which program is that.
by Adrian (Softland)
Mon Mar 17, 2014 2:21 pm
Forum: Troubleshooting
Topic: VSS not working properly
Replies: 5
Views: 3863

Re: VSS not working properly

Hi,

As I was able to see on the internet, those skype files are also locked for antivirus programs. So there seems to be a protection of those files.
You should close Skype when backing up those files.
by Adrian (Softland)
Mon Mar 17, 2014 2:11 pm
Forum: Troubleshooting
Topic: FBackup 5 schedule runs but does nothing
Replies: 25
Views: 10456

Re: FBackup 5 schedule runs but does nothing

Hi, First, please try to schedule that job to run when you are in front of the computer. Does it work? Second, try to schedule another application to wake up the computer and run (under the same conditions), using the Windows Scheduler from Control Panel. If both works, please compare the scheduled ...
by Adrian (Softland)
Mon Mar 17, 2014 1:19 pm
Forum: Troubleshooting
Topic: 2012 Server Fbackup warnings Destination Errors
Replies: 5
Views: 2942

Re: 2012 Server Fbackup warnings Destination Errors

Hi,

Please try the following: backup 1 local file to the same destination. See the results.
Then backup 1 file from the client's computer (file has to be closed, not in use) to the same NAS destination. Let us know the results.
by Adrian (Softland)
Mon Mar 17, 2014 1:13 pm
Forum: Troubleshooting
Topic: Updating FBackup
Replies: 1
Views: 2579

Re: Updating FBackup

Hi, The new version of FBackup will not remove the old version, it never removed the previous version as they are different applications, you can use both applications if you want. Just installing version 5 of FBackup will not cause problems on your computer so you have to go to a service for that. ...