Search found 3886 matches

by Adrian (Softland)
Tue Feb 04, 2014 2:09 pm
Forum: General
Topic: Changing properties do not apply to backup
Replies: 3
Views: 2825

Re: Changing properties do not apply to backup

Hi,

Can you see the Save button in the bottom right of the Backup Properties window?
by Adrian (Softland)
Fri Jan 31, 2014 1:09 pm
Forum: Troubleshooting
Topic: Do you want to restart the IPC server?
Replies: 4
Views: 4795

Re: Do you want to restart the IPC server?

Hi,

The backup process is running in background even if the IPC server message appears. Try to put the bservice.exe file in the exceptions list of the firewall / antivirus.
by Adrian (Softland)
Fri Jan 31, 2014 12:47 pm
Forum: Troubleshooting
Topic: fbackup load, but won't display UI
Replies: 3
Views: 2681

Re: fbackup load, but won't display UI

Hi,

What version of Windows do you have?
Do you use the latest version of FBackup 5.0.346?
by Adrian (Softland)
Wed Jan 29, 2014 3:19 pm
Forum: Troubleshooting
Topic: Help completing a backup
Replies: 1
Views: 2225

Re: Help completing a backup

Hi,

The VSS service is used when backing up open files.
Can you please send me the backup log to info[at]fbackup[dot]com to see what the problem is?
by Adrian (Softland)
Wed Jan 29, 2014 3:16 pm
Forum: Troubleshooting
Topic: Destination error (code 91093348)
Replies: 5
Views: 2816

Re: Destination error (code 91093348)

Hi,

Do you have the same problem if you disable the antivirus/firewall?
Please make sure the bservice.exe is not blocked on your computer.
by Adrian (Softland)
Wed Jan 29, 2014 3:15 pm
Forum: Troubleshooting
Topic: Destination drive letter changes automatically.
Replies: 1
Views: 2005

Re: Destination drive letter changes automatically.

Hi,

When that happens, what is the drive letter listed in Windows Explorer for the USB drive?
Do you have other drives connected to that computer with E: drive letter?
by Adrian (Softland)
Wed Jan 29, 2014 3:12 pm
Forum: Troubleshooting
Topic: Only stays minimised.
Replies: 3
Views: 2562

Re: Only stays minimised.

Hi,

Please close FBackup using Task manager, then rename the Layout.ini file from:
c:\Users\<user name>\AppData\Roaming\Softland\FBackup 5\

Open again FBackup
by Adrian (Softland)
Wed Jan 29, 2014 3:07 pm
Forum: General
Topic: Outlook backup - FBackup 5
Replies: 4
Views: 3448

Re: Outlook backup - FBackup 5

Hi, You can do the manual renaming if you want as long as you rename them back. As for the second question, if you want to manually restore the files from destination, if you used the Full backup type, you can extract the files with any zip tool as WinZip. If the Mirror type is used, you can use Win...
by Adrian (Softland)
Wed Jan 29, 2014 3:05 pm
Forum: Tutorials
Topic: run time error 216
Replies: 1
Views: 9252

Re: run time error 216

Hi,

Please install build 5.0.336, do you still have the problem?
by Adrian (Softland)
Wed Jan 29, 2014 2:58 pm
Forum: Troubleshooting
Topic: FBackup 5 configurations plugin
Replies: 1
Views: 1953

Re: FBackup 5 configurations plugin

Hi,

Please uninstall and reinstall the application to get that plugin back.